Terms and Conditions of HKT education’s Notebook Ownership Program 2022

These Terms and Conditions of HKT education’s Notebook Ownership Program (“Program”) (which include any linked policies and notices) ("these Terms & Conditions"), apply to your visit, registration and/or use of HKT education’s “Notebook Ownership Program” Online Purchase Portal at https://hkteducation.com/nop/apple/hku_alumni/ or our other designated website(s) (which includes all products and services available at those sites) ("Portal").  These Terms & Conditions apply to any visitors and registered members of the Portal.  By visiting, registering as a member and/or using the Portal, you agree to be bound by these Terms & Conditions.

1.      Access and Use: The Portal is for your personal use only.  You may access and make personal and non-commercial use of the Portal in accordance with these Terms & Conditions.  Unless otherwise expressly authorised herein, you may not reproduce, duplicate, copy, sell, resell, use, manipulate, tamper with, publish, transmit, distribute, perform, display, post, modify, create derivative works from, license or otherwise exploit the Portal or any part or whole of the Content (as defined in Clause 19 below).  You must not:

(a)    access or use the Portal in any way that causes, or is likely to cause, the Portal or access to it to be interrupted, damaged or impaired in any way;

(b)   access or use the Portal for fraudulent purposes or in connection with a criminal offence or other unlawful or illegal activity;

(c)    access or use the Portal for any competitive, trading, business or commercial purpose;

(d)   copy or permit any copying of the Content;

(e)    restrict or inhibit any other persons from using the Portal, including, without limitation, by means of "hacking" any part of the Portal or "hacking" or defacing any portion of the Portal;

(f)    modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any software used in or in connection with the Portal, including the Software (as defined in Clause 19 below);

(g)    use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Portal or the Content;

(h)   reverse engineer any Content consisting of downloadable software;

(i)     hack, break into, access, use or attempt to hack, break into, access or use part of the Service, Content, any website(s) of any third parties, its content, and/or any data areas on our server(s) or that of any third parties without our prior written authorisation; and

(j)     make any unauthorised use of the Content.

2.      Linking: If you wish to share link(s) of the Portal or its webpages in any other websites ("Linked Website"), you must ensure that our content on the Linked Website must appear in the same way as it originally appears in the Portal or its webpages.  In linking the Portal or our webpages, you may not associate our content with any other content and shall not make any representation (whether express or by implication) that we promote or otherwise endorse the Linked Website, its content or any products or services to which the Linked Website relates.

3.      Purchases: To make purchases on the Portal, you must have registered as a member as so required by us.  When you place an order to purchase goods and/or services ("Goods") through the Portal, your order is an offer to us or relevant Supplier(s) (as defined in Clause 31 below) (as the case may be) to purchase the Goods which is accepted by us or relevant Supplier(s) (as the case may be) only when you complete your purchase on the Portal, unless we tell you otherwise.  In addition to these Terms & Conditions, purchase of any Goods on the Portal may be subject to other terms and conditions specific to that Goods ("Additional Terms").  Any Additional Terms will be made known to you prior to your purchase.  Where there are Additional Terms for the sale of any Goods, by placing an order to purchase such Goods, you agree to be bound by the Additional Terms.  In the event that there is any inconsistency between the Additional Terms and any part of these Terms & Conditions, the provisions in the Additional Terms shall prevail in respect of the purchase to which the Additional Terms apply.

4.      Purchase Eligibility: To enjoy the Program, you must be an alumni of The University of Hong Kong (“HKU”) and will be required to upload the following document at the time of your purchase for our verification:

Customer

Supporting document

Alumni

HKU graduation certificate / HKU alumni card

5.      Purchase Quota: You can only purchase 1 set of any Mac (MacBook Air / MacBook Pro) and 1 set of any iPad under the Program.  We reserve the right to claim the list price of the gifts and the difference between the listed price and the Program’s special offer if you purchase products exceeding the above quota.

6.      Service Account: When making purchases using your service account on the Portal ("Service Account"), you warrant that you are the owner of the Service Account.  All activities that occur under your Service Account, whether or not the activities are conducted by you, shall be deemed activities conducted by you, with your due authorisation.

7.      Ordering Method: You may place order via the Portal at https://hkteducation.com/nop/apple/hku_alumni/ from 9 August 2022 12:00 until 30 November 2022 23:59.

8.      Payment and Pricing:

(a)    By ordering Goods on the Portal, you authorise us and/or relevant Supplier(s) (as the case may be) to charge the full amount of the Goods ordered and all related fees and charges (including but not limited to delivery fee) (collectively, "Fees") by the following payment methods:

Visa / Mastercard / UnionPay

WeChat Pay
(HK / Mainland China)

Alipay
(HK / Mainland China)

Octopus

Tap & Go

Apple Pay

PayMe

BoC Pay

FPS

Credit Card Instalment
(12-Month)

ü

ü

ü

ü

ü

ü

ü

ü

ü

Only applicable to Hang Seng Bank and Bank of China Credit Card

(b)   You must be authorised to use your selected credit card or means of payment.

(c)    We have the right to, at any time and at our sole discretion, accept or reject the credit card or other method of payment selected by you.  Unless otherwise provided in the terms of supply imposed by us or the Supplier (as the case may be), all prices are quoted in Hong Kong dollars and exclusive of any government service tax, value added tax or similar tax (if any) and are subject to change from time to time without prior notice.  Pricing or typographical errors may occur and in the event that an item of Goods is listed at an incorrect price, we shall have the right at our sole discretion to decline or cancel any orders placed for that item of Goods, or to contact you for purchase instructions based on the correct price information.  Goods purchased by you on the Portal shall be paid for in Hong Kong dollars.  The purchase price (or part thereof), once paid, is non-refundable under any circumstances, unless specified herein or we agree otherwise.

(d)   You hereby authorise us to charge your selected credit card or other means of payment ("Card Account") the full amount of the Fees, by us or via our billing agent.  Your bank, the credit card issuing company and/or other relevant parties ("Bank") may charge you additional fees for making payment with your credit card or other means of payment.  Please make enquiries with the Bank for details.  You warrant that you have obtained all necessary due authorisation for making payment via the Card Account.  Any disputes regarding the Fees on a statement for the Card Account must be raised within 30 days from the order acceptance date, notwithstanding, where relevant, any terms to the contrary in any cardholder agreement with the Bank.

9.      Gift Card:

(a)    Gift Cards of different values are available for purchase on the Portal.  After your purchase of a Gift Card, an email containing a unique redemption code for each Gift Card will be sent to the email you have provided.

(b)   Holder of a Gift Card may redeem the Gift Card (using the redemption code) on the Portal for purchase of Goods on the Portal only on or before the end date of the Program (i.e. until 30 November 2022 23:59), after which the Gift Card will expire and be invalid.

(c)    Each Gift Card is valid for a single transaction only, but more than one Gift Card may be used for a single transaction on the Portal.

(d)   Gift Card is non-refundable and cannot be exchanged for cash in part or full.  Any remaining and unused value on a Gift Card may not be used for future purchases and will not be refunded or valid for other transactions.

(e)    We are not responsible if the Gift Card or redemption code is lost, stolen, damaged or destroyed and no replacement will be provided whatsoever.

(f)    In case of disputes relating to the Gift Card, our decision shall be final, binding and conclusive.

10.  Availability:

(a)    All orders for Goods are subject to availability.  Goods available for purchase on the Portal may be provided by us or a Supplier (as the case may be).  We and our Affiliates (being PCCW Limited and its subsidiaries) do not sponsor, endorse or recommend, expressly or impliedly, any third-party product, service, information or content provided through the Portal.

(b)   Goods available for purchase on the Portal may be subject to limitations and applicable terms of supply imposed by us or a Supplier (as the case may be) as shown in the Portal.  Limitations and terms of supply may include countries to which Goods may be delivered; pricing and payment terms; order and delivery details; return, refund and cancellation policies; product and service warranties; and other contract terms, and they are subject to change from time to time without prior notice.  You should carefully review these limitations and terms of supply.

(c)    The specifications of the Goods, including sizes, dimensions, weights, measures, colours, capacities and other product features or descriptions, provided on the Portal are for reference and convenience purposes, and slight variations with actual specifications of the Goods may occur.

(d)   All items of Goods included in the Portal are available only at our discretion or the discretion of Supplier (as the case may be) and such Goods may be withdrawn or varied at any time without prior notice.  Nothing included in the Portal shall constitute an offer on the part of the Portal to provide any Goods to any person.

11.  Order:

(a)    Upon your successful purchase of Goods on the Portal, an order confirmation will be sent to the email you have provided on or around the purchase date, usually containing a delivery / collection note of the Goods (“Delivery Note” or “Collection Note”, as the case maybe) and an Authorisation Form (in case you may want to authorise someone to collect the Goods for and on your behalf). 

(b)   We reserve the right at our sole discretion to decline or cancel any order for any reason (including without limitation where the Goods is out of stock or replenishing), even though you may have received a confirmation of your order from us or already paid for the Goods.  We will contact you through such means as we determine appropriate to inform you of such cancellation.

(c)    Once an order has been confirmed, there will be no refund of any amount.  If you want to (i) add Apple Care to your purchased Goods; (ii) change the chosen colour of your purchased Goods; and/or (iii) change your purchased Goods to other Goods with an amount equal to or higher value of your original order, you may amend your original order within 7 days from the date of the original order confirmation, by way of cancelling your original order and placing a new order under the same Service Account.  An administrative fee of HK$300 will be chargeable for cancellation of your original order.  The date of delivery / collection of the Goods will be shown on the new Delivery / Collection Note.  No changes to an order other than the aforesaid changes will be entertained.  Any order amendment after the said 7-day period will not be accepted.  

(d)   Notwithstanding Clause 11(a), we or Supplier (as the case may be) may send an order confirmation via such means as we or Supplier (as the case may be) determines as appropriate.  You may also view your order which has been accepted by us through the email invoice or order history section of your Service Account.

(e)    We reserve the right at our sole discretion (i) to specify the payment method for each purchase; (ii) to specify the pickup method for each purchase (whether by delivery, collection at our designated location(s) or other means so designated by us); (iii) to limit the quantity of the Goods purchased per order, per product or per service or per customer, and/or per Service Account; and/or (iv) to limit the amount that may be settled by a particular payment method during a period specified by us.  These restrictions may be applicable to orders placed by the same customer or Service Account or to orders that use the same billing and/or delivery / collection address.  We will notify you through the Portal should such limits be applied.  We further reserve the right at our sole discretion to prohibit sales to dealers or wholesalers.

(f)    All risk of and title to any purchased Goods are passed to you once your order for purchase is accepted by us.

(g)    With your purchase of Goods on the Portal, you may request for a free removal service for the same type and quantity of unwanted item of the Regulated Electrical Equipment (REE) of personal computer, desktop computer, tablet computer, laptop computer and notebook computer, under the Product Eco-Responsibility Ordinance (Chapter 603 of the Laws of Hong Kong).  For details, please see the Portal. 

12.  Supplier Warranty: The Goods purchased may be subject to warranty provided by our Suppliers ("Supplier Warranty").  Your purchase of the Goods is subject to the terms and conditions of the Supplier Warranty.  We and our affiliates shall not in any way be liable, directly or indirectly, for any losses or damages which you, any user of the Goods or any other parties may incur or suffer as a result of the use of the Goods (or any part thereof), unless the same was caused by gross negligence or wilful default of us or our authorised representatives. We and our Affiliates shall also not be responsible for any liability or risk regarding or arising from the Supplier Warranty.  In the event of fault, defect in workmanship and material or faulty design of such Goods, you may, return the Goods, directly to the Supplier for repair within the relevant warranty period.  We and our Affiliates shall not be responsible or liable for anything related to such Goods covered by the Supplier Warranty.

13.  Exchange Service:

(a)    Within 7 days from the date of delivery / collection / receipt (or deemed delivery / collection / receipt) (as the case may be, depending on the method of pickup of the Goods) of the Goods (applicable to Mac and iPad only), you may be eligible to enjoy a one-time exchange service if, and only if, the Goods are found to be defective due to the following situations:

(i)     Does not boot;

(ii)   No power;

(iii) Battery (if applicable) does not charge or does not hold charge;

(iv) No video;

(v)   Internal input device failure (i.e. internal keyboard not responding); and/or

(vi) Other hardware failure preventing basic operations of the Goods

(b)   Such exchange service will NOT cover any defects due to any defective pixel(s) on the LCD monitor, accidental or intentional physical damage to the Goods, spilled liquids, corrosion, animal and insect infestation, Fungi (as defined below), wear and tear, gradual deterioration, including (but not limited to) moisture, oxidation, misuse, abuse or damage to the Goods caused by non-authorised repair personnel.  For the purpose of these Terms & Conditions, the term “Fungi” shall mean any type or form of fungus, including (but not limited to) all forms of mould or mildew, and any mycotoxins, spores, scents, vapours, gas, or substance, including any by-products, produced or released by Fungi.  

(c)    Please bring the defective Goods to Apple Store’s Genius Bar for checking.  If Apple finds the Goods to be defective due to one or more situations listed in Clause 13(a), Apple will issue a Work Authorization Order to you.  Any request for an exchange of the defective Goods will be subject to our approval.  We will only proceed with exchanging the defective Goods upon your presentation to us of a Work Authorization Order so issued by Apple.  We may also request for such other supporting evidence (such as videos and photographs) for our verification.

(d)   If exchanging Goods under this Clause 13, please return the Goods in original condition in its original packing and with the presentation of the original invoice and a recycling label (if the Goods are Regulated Electrical Equipment (REE) under the Product Eco-responsibility Ordinance (Chapter 603 of the Laws of Hong Kong)) to the location where the Goods were picked up.  Exchange of Goods is subject to availability of stocks.  In case of any disputes relating to any exchange of Goods, our decision shall be final, binding and conclusive.

(e)    For any request of defective Goods other than Mac or iPads (such as Apple Accessories), please go to Apple Store’s Genius Bar.  For details, please visit https://www.apple.com/hk/en/retail/geniusbar/.

14.  Trade-in Service: You may be entitled to trade-in certain device when you purchase Goods on the Portal.  For details, please see the Portal.

15.  Delivery / Collection:

(a)    Any given delivery times cannot be guaranteed.

(b)   We may specify the pickup method for each purchase of the Goods, whether by delivery to the delivery address you provide, collection at our designated location(s) or other means so designated by us.  Delivery of the Goods to such delivery address or collection of the Goods by you or such other person on your behalf at our designated location or by other means so designated by us shall be deemed due and proper delivery to you.

(c)    You may choose the date and any of the following 6 designated pickup locations to collect the Goods when ordering:

Pickup Locations

Order Pickup Hours*

Hong Kong Island

csl shop

Shop 1 & 2 G/F, 1/F & 2/F, No. 22 Yee Wo Street, Causeway Bay, HK

Mon - Sun & Public Holidays (12:00 - 20:00) 

HKT Service Center

24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan

Mon – Sat (12:00 - 19:00)

Sun & Public Holidays: Closed

Kowloon

csl shop

Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mongkok, Kowloon

Mon - Sun & Public Holidays (12:00 - 20:00)

HKT Service Center

3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon

Mon – Sat (12:00 - 19:00)

Sun & Public Holidays: Closed

New Territories

csl shop

Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road, Yuen Long, New Territories

Mon - Sun & Public Holidays (12:00 - 20:00)

HKT Service Center

Unit Nos. 1720-21, Level 17, Tower II, Grand Central Plaza, Shatin

Mon – Sat (12:00 - 19:00)

Sun & Public Holidays: Closed

*     We reserve the right to change the operating hours and pickup locations without prior notice.  For enquiry of operating hours, please call HKT Customer Service Hotline 1000.

(d)   If you have chosen to collect the Goods, you are required to collect the Goods at the date and location specified in the Collection Note.  You may collect the Goods in person or authorise a third party to collect.  You are required to bring the ORIGINAL COPY of the following supporting documents upon collection of the Goods for verification:

Customers

Supporting documents

Alumni

(i)       A valid HKU graduation certificate / HKU alumni card; and

(ii)     Collection Note

(e)    If you choose to authorise a third party to collect the Goods, the authorised representative must present the ORIGINAL COPY of Authorisation Form signed by you, the Collection Note, and the photocopy of your above-mentioned University alumni documents and his/her own identity document for verification.  The Authorisation Form can be downloaded from the Portal.

(f)    If you (or authorised representative) fail(s) to present the documents listed above during collection of Goods, we reserve the right to reject the distribution of the Goods to you or the authorised representative.

(g)    Paid delivery service of Goods is available to designated areas in Hong Kong.  The delivery service is not available to remote or restricted areas (such as Sha Tau Kok) and such other locations as we may indicate from time to time.  The usual delivery charge is HK$85 per order, but delivery charge to Lantau Island (except Tung Chung) and other outlying islands is HK$550 per order and delivery charge to Tung Chung and Ma Wan is HK$180 per order.  On top of the delivery charge, there will be a surcharge of HK$50 per level for delivery to buildings without lift.

(h)   If for any reason we cannot deliver the Goods to your delivery address, you may be required to collect the Goods yourself within a particular time frame at our designated location; in such event, if the Goods remain uncollected after our specified time frame (being 30 days from the scheduled delivery date unless otherwise specified by us), we shall have the sole discretion to dispose of the Goods and you will not be entitled to any refund or set off from us for any price paid, and any outstanding Fees in respect of such Goods will remain due and payable by you.

(i)     If the Goods are to be collected by you at our designated location at the specified date and if the Goods remain uncollected, we shall have the sole discretion to dispose of the Goods and you will not be entitled to any refund or set off from us for any price paid, and any outstanding Fees in respect of such Goods will remain due and payable by you.

(j)     In any event, if the Goods are not or cannot be received by you after our specified time frame for any reason whatsoever, we shall have the sole discretion to dispose of the Goods and you will not be entitled to any refund or set off from us for any price paid, and any outstanding Fees in respect of such Goods will remain due and payable by you.

(k)   While we shall endeavour to ensure that the Goods you ordered at the Portal will be available as soon as practicable, we do not in any way warrant that the Goods will be available by the date or by the delivery / collection method as per your confirmed order; and to the extent permitted by law, we shall not be responsible in any way for any loss or damages suffered by you or any person as a result of any delay in delivery / availability for collection of the Goods or any damage of the Goods during transportation.

(l)     If we sent you something you had not ordered, please contact us within 7 days informing us of the problem.  You can return it within 30 days unused in its original packaging and you will not be charged.

(m) If the Goods you ordered are damaged in transit, please contact us within 7 days informing us of the problem.  You can return it (unused and in its original packaging) within our specified time frame (being 30 days from the date of pickup of the Goods unless otherwise specified by us) and either get a replacement or a refund.

16.  Goods Collection Arrangement during Tropical Cyclone Warning & Rainstorm Signal:

Tropical Cyclone Warning Signal /
Rainstorm Warning Signal

Collection Arrangement

Tropical Cyclone Warning Signal No. 8 or above

1.  If the Tropical Cyclone Warning Signal No. 8 or above has been hoisted before the pickup locations’ operating hours mentioned above, or the Tropical Cyclone Warning Signal No. 8 or above is hoisted during the pickup locations’ operating hours mentioned above, the pickup locations will be closed.

2.  Until the Tropical Cyclone Warning Signal No. 8 to No. 3 or below, and there is still 3 hours or more before pickup locations’ closing hours mentioned above, the pickup locations will resume business within 3 hours after the Tropical Cyclone Warning Signal No. 8 is lowered.

3.  Upon the announcement of “extreme condition 極端情況” by the Government, and there is still 3 hours or more before pickup locations closing hours mentioned above, the pickup locations will resume business within 3 hours after the extreme condition announcement cancelled.

Black Rainstorm Warning

1.  If the Black Rainstorm Warning is issued before the pickup locations’ operating hours mentioned above, the pickup locations’ will be closed.  When the Black Rainstorm Warning is cancelled, if there is still 3 hours or more before pickup locations’ closing hours mentioned above, the pickup locations will resume business within 3 hours after the Black Rainstorm Warning is cancelled.

2.  If the Black Rainstorm Warning is issued during the pickup locations’ operating hours mentioned above, the pickup locations will continue to operate.

17.  Free Gifts:

(a)    You will be entitled to the following free gifts for one time only upon each successful purchase of Mac or iPad on the Portal under the Program, subject to the following terms and conditions.  Gifts are limited and are available on a first-come first-served basis.  Unless otherwise stated, all free gifts and offers cannot be used in conjunction with any other promotional or discount offer, and are non-transferable or exchangeable for cash or other products.  In case of disputes relating to these free gifts, HKTE, HKT and/or PCCW Media’s (all as defined below) decision shall be final, binding and conclusive.

(i)     Now E beIN SPORTS beIN SPORTS & Movies Bundle 1-month trial (valued HK$118) (“Now E Offer”); and

(ii)   Service fee waiver for the first 6 months of NETVIGATOR 1000M Fiber-to-the-Home Broadband Service (“NETVIGATOR Service”) with Now TV selected channels (“Now TV Service”) and a waiver of service installation / activation fee for the NETVIGATOR Service of up to HK$680 (collectively, “NETVIGATOR Offer”); and

(iii) DrGo HK$200 Video Consultation e-Voucher and HK$50 DrGo Health Store Promo Code and

(iv) Designated HPV vaccination service as low as HK$3,650/3 doses and get one Keung To poster and vaccination card.

(b)   Eligibility and terms and conditions of the Now E Offer:

(i)     Now E services are provided by PCCW Media Limited (“PCCW Media”), subject to relevant terms and conditions.  For details, please see the terms and conditions of Now E service at www.nowe.com/tnc;

(ii)   A specific promotion code will be sent to you by email within 14 days upon confirmation of your order;

(iii) To enjoy a 1-month free trial of Now E beIN SPORTS & Movies Bundle under the Now E Offer, holder of the specific promotion code must register as a Now E member in order to redeem and activate the Now E service on or before 31 Dec 2022; and

(iv) If at the end of the 1-month free trial period, if subscription to the Now E service has not been terminated, the Now E service will continue to be provided on monthly basis at the prevailing month-to-month rate without commitment period (which for reference only, is currently at HK$118 per month) until the Now E subscription is terminated at least 2 days before the start of the next billing cycle.  The monthly fee will be charged to customer’s registered credit card until termination.  

(c)    Eligibility and terms and conditions of the NETVIGATOR Offer:

(i)     A unique code will be sent to you by email within 14 days upon confirmation of your order of Goods under the Program.  The unique code is not transfferable;

(ii)   NETVIGATOR Broadband Service is provided by Hong Kong Telecommunications (HKT) Limited (“HKT”), available to designated residential areas and subject to relevant terms and conditions.  For details, please visit NETVIGATOR website: www.netvigator.com;

(iii) Now TV services are provided by PCCW Media, available to designated residential areas and subject to relevant terms and conditions. For details, please see the Now TV website: https://www.nowtv.now.com;

(iv) You must be a new NETVIGATOR consumer customer, whose service installation address has not been installed with any NETVIGATOR/LiKE1OO Broadband Service within 3 calendar months prior to your application of the NETVIGATOR Service;

(v)   Your service installation address of the NETVIGATOR Service must be within NETVIGATOR’s and Now TV’s service coverage.  Each service installation address is entitled to the NETVIGATOR Offer for one time only;

(vi) You must successfully subscribe to a designated NETVIGATOR 1000M Fiber-to-the-Home Broadband Service bundled with Now TV selected channels with not less than 6 months’ commitment period (“Commitment Period”) with the unique code within 30 calendar days from the date of purchase under the Program, and enter into designated contract(s) accordingly;

(vii)           You must allow the service installation for the NETVIGATOR Service and Now TV Service to be completed within 60 days from your application of the NETVIGATOR Service and Now TV Service;

(viii)         (If the Commitment Period is 6 months) Upon expiry of the 6-month Commitment Period of your NETVIGATOR Service and Now TV Service, if the services have not been terminated and you have not renewed your service contract with a new commitment period, the services will continue to be provided to you on the same terms as per your existing NETVIGATOR Contract (except for the service fees) on a month-to-month (without commitment period) basis, subject to your payment of service fees at our then prevailing month-to-month (without commitment period) rate of each of the NETVIGATOR Service and Now TV Service, until you terminate those services; and

(ix) (If the Commitment Period is more than 6 months) Upon expiry of the first 6 months of the Commitment Period of your NETVIGATOR Service and Now TV Service, the services will continue to be provided to you as per your existing NETVIGATOR Contract (except for the service fees) but we will start charging you service fees at the monthly rate within commitment period as stated in your existing NETVIGATOR Contract for the remainder of the Commitment Period.  

(d)   Eligibility and terms and conditions of the Dr Go Offer:

(i)     This offer is available from 1 August to 31 December 2022, both days inclusive.  This offer is applicable to the first 10,000 users who register the DrGo account with designated referral code.  Offers are limited while quota lasts. The DrGo HK$200 Video Consultation e-Voucher and HK$50 DrGo Health Store Promo Code will be sent to users’ DrGo app "My wallet".  Registration with DrGo is subject to the “DrGo Terms and Conditions”, and this offer is subject to the “DrGo Welcome Gift Terms and Conditions”.  For details, please visit https://www.drgo.com.hk/terms-and-conditions-chinese/index.html.  

(ii)   This DrGo video consultation e-Voucher (“e-Voucher”) is valid up to and including the end of the stated validity period, after which it will be null and invalid.  The e-Voucher can only be used by the relevant registered user and is not transferrable.  No refund, exchange, amendment nor cancellation of the e-Voucher will be accepted.  The e-Voucher can be used one time only and only one e-Voucher can be used for each DrGo video consultation. You may use the e-Voucher after completion of the video consultation, at the time when you pay for the relevant consultation fees, and the value of the e-Voucher can be used to deduct the relevant consultation fees accordingly. The e-Voucher may not be used for payment of booking fee for a video consultation.  The use of DrGo is subject to the "DrGo Terms and Conditions" (please visit DrGo App or website for details), which includes, amongst others, that if you are a minor (i.e. under 18 years of age) at the time of video consultation, you are required to be physically accompanied by an adult during the video consultation.  If the fees payable exceed the value of the e-Voucher, you are required to pay the difference on the DrGo App.  Unless otherwise stated, the e-Voucher cannot be used in conjunction with any other promotional offers or discounts and cannot be exchanged for cash or other products.

(iii) The DrGo Health Store Promo Code is valid for a month from the time of redemption; the detailed validity period will be listed in the email and DrGo app "My wallet".  This Promo Code is applicable to order upon a single transaction of physical products with a net purchase amount of HK$100 or above in DrGo Health Store (including discounted items), and not applicable to purchase of health check services and other health service plans (including those under the category of Vaccination Service, Body Check, Eye Check, Family Planning - Chinese Medicine Comprehensive Package, Blood Pressure Management, Dietitian & Weight Management, Chiropractic Care, Consumption Voucher Health Plan).  Net purchase amount refers to the amount net of discounts, cash coupons, gift vouchers, rebates, delivery fees and handling fees.  Each eligible account can only use this coupon code once.  This offer cannot be used in conjunction with other promotions as well as promotion codes (unless otherwise specified). Subject to relevant terms and conditions. For details, please see DrGo Health Store website or app. eSmartHealth Limited (operator of DrGo Health Store) may change the terms and conditions at any time without prior notice. In case of any dispute, eSmartHealth reserves the right of final decision.

(e)    Eligibility and terms and conditions of the Designated HPV vaccination service:

(i)     Free Keung To HPV Poster (free gift) upon purchase of designated Gardasil 9-in-1 HPV Vaccination Service (3 doses) at designated Trinity Medical Centre or Quality HealthCare Medical Centre.  Each eligible order is entitled to one free gift.  Free gifts are limited and available while stocks last.  This free gift will be given out on the day of the first dose of the vaccination service at the designated service centre by presenting the respective QR code.  QR code can be found in “My Wallet” or on the confirmation email.  Products are available while stocks last.  Images are for reference only.  The free gift is provided by the Merchant.  eSmartHealth Limited (operator of DrGo and DrGo Health Store) shall not be liable in connection with any matter regarding this free gift.  For any enquiry or dispute concerning this free gift, please contact the Merchant directly.

(ii)   This offer is available from 1 August to 31 December 2022, both days inclusive.  Products are limited and available while stocks last.  This offer is applicable to the purchase of designated 9-in-1 HPV Vaccination Service (3 doses) provided by Quality HealthCare Medical Centre at DrGo Health Store.   Customers can redeem the relevant Coupon Codes by entering at the field of “Apply Coupon Code” during the checkout process at DrGo Health Store.  This offer cannot be used in conjunction with other offers at DrGo Health Store. Only one Coupon Code can be used in a single transaction.  The Coupon Code shall be invalid after the promotion period.  Subject to relevant terms and conditions. For details, please see DrGo Health Store website or app.  eSmartHealth Limited (operator of DrGo Health Store) may change the terms and conditions at any time without prior notice.  In case of any dispute, eSmartHealth reserves the right of final decision.

18.  Health, Safety and Product Warnings: Certain Goods available on the Portal may not be suitable for children under a certain age or may require parents to supervise / demonstrate the use of such Goods by children (e.g. children’s products).  It is your sole responsibility to read and use the Goods in accordance with all applicable safety labels, health warnings, assembly instructions and other cautionary notices and directions, and to ultimately determine whether a particular product or service is appropriate for use by children taking into account their age and skill level. If you are in doubt about the use or safety of a particular Goods, contact the manufacturer or supplier in question, or consult the necessary professional for advice.

19.  Ownership of Content: The Portal, the design of the Portal and all of its materials, including, but not limited to, its software ("Software") or HTML code, scripts, text, artwork, photographs, images, designs, video, audio, marks, logos, content, information, and written and other materials that appear as part of the Portal (collectively, "Content") are owned, controlled or licensed to us and are protected by applicable intellectual property and other laws and international treaties.  All Content is provided under a limited licence as a service to you and may be used only for personal non-commercial use in accordance with these Terms & Conditions.  You will not acquire any intellectual property rights in or to the Portal by your access or use of the Portal in any way.

20.  Trademarks: All of our and our Affiliates’ trademarks, service marks, graphics and logos used in connection with the Portal are trademarks or registered trademarks of the relevant HKT group entities.  Other trademarks, service marks, graphics and logos used in the Portal may be the trademarks of their respective owners.  No licence for the use of the aforesaid trademarks is granted to you under these Terms & Conditions or by your registration as a member or use of the Portal.  Unauthorised use of the aforesaid marks in any manner is strictly prohibited.

21.  Personal Information Collection Statement: The personal data and other information that you provided in relation to your Service Account registration and use of the Portal and other information collected, generated and/or compiled by us (HKTE) about you from time to time subsequently (collectively, "Data") will be collected, used and retained by us, in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and other applicable laws, rules and regulations.  The details of the collection, compilation, retention, use, disclosure and processing of the Data and any further information in connection with the Portal are set out in the applicable terms and conditions of the Portal, this Personal Information Collection Statement, the Privacy Statement of the HKT Group (www.hkt.com/legal/privacy.html).  The Data may be disclosed to, used or retained by other members of the PCCW Group (PCCW Limited and its subsidiaries), their respective agents (including debt collection agent) and business partners for purposes related to the Portal and other purposes to which you have consented at any time.  We may also be ordered by regulatory bodies, government authorities and courts of law in different jurisdictions to disclose the Data in order to comply with legal obligations and duties imposed on us..  Subject to your consent, we may use your Data (and/or by us through our agents or subcontractors, whose servers may be in Hong Kong or overseas) for direct marketing purpose.

22.  Other Businesses: Parties other than us and our Affiliates selling products or providing services through the Portal or through Linked Websites of other businesses.  We and our Affiliates are not responsible for and we and our Affiliates do not warrant or endorse, the offerings of any of these businesses or the content of their websites.  The Portal does not assume any responsibility or liability for the actions, products or content of any of these businesses or any third parties.  Certain products or services available on the Portal may require you to interact or deal with Supplier directly and we will not participate in any such interaction, dealing, transaction or negotiation which is solely between you and Supplier.  When ordering these products or services, you should be aware that you are solely responsible (and we cannot be held liable in any way) for all aspects of any interaction, dealing, transaction or negotiation in which you choose to participate with Supplier through the use of the Portal, including, without limitation, resolving any disputes, conflicts or claims of any nature which may arise from any such interaction, dealing, transaction or negotiation.

23.  Electronic Communications: We may communicate with you by posting notices through the Portal and other means as we determine to be appropriate.  You agree that all agreements, notices and other communications that we provide to you electronically or by SMS via mobile phone or other means as determined by us satisfy any legal requirement that such communications be in writing.

24.  Liability: In connection with your registration and use of the Portal and the supply of products, services and information purchased or obtained through the Portal:

(a)    to the extent permitted by law, all express or implied warranties, representations or statements relating to the Goods which are not contained on the Portal and the related Product Information Sheet / Key Information Sheet of the Goods are excluded;

(b)   to the extent permitted by law, we and our Affiliates exclude all liability or responsibility for any cost, claim, damage or loss to you or any person whether direct or indirect of any kind, including loss of revenue, loss of profits or any consequential loss in contract, tort, under any statute or otherwise (including negligence) arising out of or in any way related to your use or purchase of the Goods on the Portal or the related Product Information Sheet / Key Information Sheet of the Goods; and

(c)    our total liability to you shall be limited, at our sole discretion, in connection with your purchase of the Goods on the Portal (including but not limited to any repairing of the Goods, re-supplying the Goods again or paying the cost of having the Goods re-supplied) shall not in any event exceed the total amount paid by you for the Goods.

25.  Alteration of Service or Amendments to the Conditions: We reserve the right to make changes to the Portal, these Terms & Conditions and all related policies and notices at any time; any such amendments shall be effective as soon as an amended version is posted on the Portal (unless otherwise specified by us).  Your use of the Portal following any such amendments constitutes your agreement to follow and be bound by the terms as amended.  You will be subject to these Terms & Conditions and all related policies and notices in force at the time you use or visit the Portal, or when you order Goods on the Portal.  You should visit the Portal from time to time to review the current Terms & Conditions of the Portal because they are binding on you.  If any provision of these Terms & Conditions or related policies or notices is deemed invalid, void, or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

26.  Causes Beyond Our Reasonable Control: We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control.

27.  Service Account Suspension: We may at any time suspend your Service Account for use of any part or the whole of the Portal for any reason and without prior notice to you, including without limitation where: (a) you have breached or we have reason to believe that you have breached any provision of these Terms & Conditions; or (b) we are required to do so by law, regulatory requirements, court order, Stock Exchange requirements or request of other competent authorities.  In the event that your Service Account is suspended pursuant to this Clause, we may suspend your access or use of any other services provided by us or our Affiliates through your Service Account or otherwise and any obligations owed to us under any applicable terms and conditions shall not be affected.

28.  Assignment: We may transfer, assign, novate and/or sub-contract the whole or any part of the rights and/or obligations in relation to the Portal or contained in these Terms & Conditions to any person and/or entity at any time without your consent.  We may also use any of our Affiliates, agents and/or subcontractors to perform any of our responsibilities in relation to the Portal.

29.  Disputes: In case of any disputes in connection with the Portal (including but not limited to these Terms & Conditions), our decision shall be final, conclusive and binding.

30.  Governing law and Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China ("Hong Kong").  You agree to submit to the exclusive jurisdiction of the Hong Kong courts.

31.  Miscellaneous: The English version of these Terms & Conditions shall prevail over the Chinese version (if any).  References to "we", "us", "our" and “HKTE” are references to HKT Education Limited in relation to the provision of the Portal.  References to "Supplier" are references to any third-party supplier of Goods from whom you may purchase Goods through the Portal in accordance with these Terms & Conditions.