HKT Education教育優惠(「計劃」,其定義包括任何相關聯的政策及通知)之本條款及條件(「本條款及條件」)適用於閣下瀏覽、登記及/或使用本公司HKT Education Limited(「HKT Education」)設於 https://www.hkteducation.com/education_offers/1/(「入門網站1」)及https://www.hkteducation.com/education_offers/2/(「入門網站2」)之「教育優惠」網上購買網站或我們其他指定網站(包括該等入門網站提供的所有產品及服務)(統稱「該等入門網站」),該等入門網站僅於中華人民共和國香港特別行政區(「香港」)提供。本條款及條件適用於該等入門網站的任何訪客及註冊會員。
閣下瀏覽、登記成為會員及/或使用該等入門網站,即確認(i)閣下年滿18歲並具有完全法律行為能力訂立具約束力的合約;及(ii)閣下已閱讀、理解並同意受本條款及條件約束。未滿18歲人士須由該學生之父母或法定監護人(「獲授權成人」)使用獲授權成人本人的服務帳戶及付款方式作出購買,而該父母或法定監護人將作為負責該訂單的訂約方,並受本條款及條件約束。
- 存取及使用:該等入門網站僅供閣下個人使用。閣下可按照本條款及條件存取及以個人及非商業方式使用該等入門網站。除本條款及條件另有明確授權外,閣下不得複印、重製、複製、出售、轉售、使用、操控、篡改、發佈、傳送、分發、執行、展示、張貼、修改、創作衍生作品、授權或以其他方式利用該等入門網站或內容(定義見下文第17條)的任何部分或全部。閣下不得:
(a) 以任何方式存取或使用該等入門網站,而該方式導致或可能導致該等入門網站或對其的存取以任何方式受到中斷、損壞或損害;
(b) 為欺詐目的或與刑事罪行或其他不法或違法活動有關而存取或使用該等入門網站;
(c) 為任何競爭、交易、業務或商業目的而存取或使用該等入門網站;
(d) 複製或允許任何人複製內容;
(e) 限制或妨礙任何其他人使用該等入門網站,包括但不限於透過「入侵」該等入門網站任何部分或「入侵」或竄改該等入門網站任何部分;
(f) 修改、改編、轉授權、翻譯、出售、逆向工程、解編或拆解該等入門網站所使用或與之相關的任何軟件,包括該軟件(定義見下文第 17 條);
(g) 使用任何機械人、爬蟲、網站搜尋/檢索應用程式或其他人工或自動裝置或程序,以檢索、索引、「數據挖掘」或以任何方式複製或規避該等入門網站或內容的導航結構或呈現方式;
(h) 對任何由可下載軟件構成的內容進行逆向工程;
(i) 未經我們事先書面授權,入侵、闖入、存取、使用或企圖入侵、闖入、存取或使用服務、內容的任何部分、任何第三方網站、其內容及/或我們或任何第三方伺服器上的任何數據區域;及
(j) 未經授權使用內容。
- 連結:如閣下希望在任何其他網站(「連結網站」)分享該等入門網站或其網頁的連結,閣下須確保我們的內容在連結網站上的顯示方式,與其原本顯示方式相同。在連結該等入門網站或我們的網頁時,閣下不得將我們的內容與任何其他內容相關聯,且不得作出任何陳述(不論明示或默示)表示我們推廣或以其他方式認可連結網站、其內容或連結網站所涉及的任何產品或服務。
- 購買:如欲在該等入門網站上進行購買,閣下須按我們的規定登記服務帳戶(定義見下文第6條)。閣下經該等入門網站下單購買貨品及/或服務(「貨品」)時,該訂單即構成閣下向我們或相關供應商(定義見下文第29條)(視情況而定)提出購買相關貨品的要約;除非我們另行通知,否則只有當閣下在該等入門網站上完成購買時,該要約方獲我們或相關供應商(視情況而定)接納。除本條款及條件外,在該等入門網站購買任何貨品可能須受適用於該貨品的其他條款及條件(「附加條款」)約束。任何附加條款將於閣下購買前告知閣下。凡出售任何貨品附有附加條款,閣下透過下單購買該等貨品即表示同意受附加條款約束。如附加條款與本條款及條件任何部分存在任何不一致,就附加條款所適用的購買而言,附加條款的條文應優先適用。
- 購買資格: 如欲享用計劃,閣下須為下表所示相關入門網站的合資格客戶。有關合資格幼稚園、小學及中學的名單,請參閱教育局在 https://www.edb.gov.hk/tc/student-parents/sch-info/sch-search/index.html 的註冊學校名單。有關適用於入門網站1及入門網站2的專上院校名單,請參閱:https://www.hkteducation.com/education_offers/promotions#schoollist 。如欲購買,閣下須上傳以下文件的圖像供我們核實:
入門網站1
入門網站2
合資格客戶
專上院校學生或其獲授權成人;及
合資格幼稚園、小學、中學或專上院校的教職員
幼稚園學生的獲授權成人;
小學生的獲授權成人;
中學生或其獲授權成人;
專上院校學生或其獲授權成人;及
合資格幼稚園、小學、中學或專上院校的教職員
證明文件
學生:有效學生證
教職員:有效員工證
小學、中學及專上院校學生:有效學生證
幼稚園學生:有效學生手冊
教職員:有效員工證
就入門網站1而言,所上傳的證明文件資料及圖像將按照Apple的個人資料收集聲明(請參閱 https://www.apple.com/hk/en/legal/privacy/)與Apple Asia Limited(「Apple」)共享,以作核實之用。
我們對閣下資格的裁定為最終決定,並對閣下具有約束力。我們全權酌情核實、接受或拒絕任何證明文件,並於合理懷疑閣下不符合資格時暫停/拒絕相關訂單。
- 購買配額:
- Mac Desktop:乙(1)部
- Mac Mini:乙(1)部
- MacBook Neo 或 MacBook Air 或 MacBook Pro:乙(1)部
- iPad:兩(2)部
- 配件:兩(2)件
- 流動電話(每個品牌):三(3)部
- 手提電腦(每個品牌):三(3)部
- 平板電腦(每個品牌):三(3)部
- 智能手錶(每個品牌):三(3)部
- 服務帳戶:閣下使用服務帳戶在該等入門網站上進行購買(「服務帳戶」)時,閣下即保證為該服務帳戶的持有人。為避免疑議,未成年人應尋求獲授權成人的指導及協助,以建立及使用相關入門網站上的服務帳戶,代閣下購買貨品。在閣下服務帳戶下發生的所有活動,不論是否由閣下本人操作,均視作已獲閣下妥善授權,並視為閣下的個人行為。
- 服務帳戶在「入門網站1(https://www.hkteducation.com/education_offers/1/)」及「入門網站2(https://www.hkteducation.com/education_offers/2/)」兩個平台均屬有效。
- 合資格教育機構的教職員或專上院校學生在入門網站1及入門網站2登記服務帳戶時,須使用以 edu.hk 結尾的有效教育機構電郵地址作為主要電郵地址。
- 幼稚園、小學及中學學生可使用任何有效電郵地址在入門網站2建立帳戶。
閣下或須提供包括但不限於姓氏、學校名稱、用戶類型、教育電郵地址、學生證副本及/或員工證副本(視情況而定)等資料,以享有在其他入門網站的購買資格。就入門網站1的購買而言,閣下所提供的相關資料將由Apple用於核實客戶在教育優惠下的資格及/或可用配額。
- 下單方式:閣下可於2026年3月4日12時00分至2026年12月31日23時59分(「推廣期」)期間,經該等入門網站(入門網站1: https://www.hkteducation.com/education_offers/1/ ;入門網站2: https://www.hkteducation.com/education_offers/2/ )下單。
- 付款及定價:
- 閣下在該等入門網站訂購貨品,即授權我們及/或相關供應商(視情況而定)透過以下付款方式(各稱「所選付款方式」,統稱「所選付款方式」)收取所訂購貨品的全數金額及所有相關費用和收費(包括但不限於運費)(統稱「費用」):
Visa / Mastercard / 銀聯
微信支付
(香港/中國內地)支付寶
(香港/中國內地)Tap & Go
拍住賞Apple Pay
PayMe
BoC Pay
轉數快
✓
✓
✓
✓
✓
✓
✓
✓
- 閣下須獲授權使用任何所選付款方式。
- 我們有權隨時全權酌情接受或拒絕閣下的所選付款方式。除非我們或供應商(視情況而定)所施加的供應條款另有規定,否則所有價格均以港元報價,且不包括任何政府服務稅、增值稅或類似稅項(如有),並可不時更改而毋須事先通知。定價或印刷錯誤或會出現,如任何貨品以錯誤價格列出,我們有權全權酌情拒絕或取消就該貨品所下的任何訂單,或按正確價格資料聯絡閣下以取得購買指示。閣下在該等入門網站購買的貨品須以港元支付。購買價格(或其任何部分)一經支付,在任何情況下均不予退還,除非本條款另有規定或我們另行同意。
- 閣下特此授權我們或透過我們的帳單代理,就費用全數向閣下的所選付款方式(「卡戶口」)收取款項。閣下的銀行、信用卡發卡公司及/或其他相關方(「銀行」)或會就閣下使用所選付款方式付款收取額外費用,詳情請向銀行查詢。閣下保證已就透過卡戶口付款取得一切必要的妥善授權。閣下使用所選付款方式,即視為已同意或已取得必要同意(如適用),以使用該所選付款方式進行購買,不論閣下的年齡及行為能力,我們概不受理就此提出的任何爭議或投訴。就卡戶口結單上的費用所產生的任何爭議,須於訂單接受日期起30日內提出,儘管閣下與「銀行」之間的持卡人合約另有相反規定,亦以此條款為準。
- 閣下在該等入門網站訂購貨品,即授權我們及/或相關供應商(視情況而定)透過以下付款方式(各稱「所選付款方式」,統稱「所選付款方式」)收取所訂購貨品的全數金額及所有相關費用和收費(包括但不限於運費)(統稱「費用」):
- 供應情況:
- 所有貨品訂單均視乎供應情況而定。該等入門網站可供購買的貨品可由我們或供應商(視情況而定)提供。我們及我們的聯屬公司(即電訊盈科有限公司及其附屬公司)並無就透過該等入門網站提供的任何第三方產品、服務、資訊或內容作出明示或默示的贊助、認可或推薦。
- 該等入門網站可供購買的貨品,或會受該等入門網站所示由我們或供應商(視情況而定)所施加的限制及適用供應條款所規限。限制及供應條款可能包括貨品可送達的國家、定價及付款條款、訂單及送貨詳情、退貨、退款及取消政策、產品及服務保養,以及其他合約條款,並可不時更改而毋須事先通知。閣下應仔細查閱該等限制及供應條款。
- 該等入門網站所載貨品的規格(包括尺寸、尺碼、重量、計量單位、顏色、容量及其他產品特徵或描述)僅供參考及便利之用,而貨品的實際規格可能會出現輕微差異。貨品照片亦僅供參考。
- 該等入門網站所載的所有貨品僅可由我們或供應商(視情況而定)酌情提供,而該等貨品可於任何時間撤回或更改而毋須事先通知。該等入門網站所載的任何內容均不構成該等入門網站向任何人士提供任何貨品的要約。
- 訂單:
- 閣下於該等入門網站成功購買貨品後,我們將於購買日期當日或前後向閣下所提供的電郵地址發送訂單確認,通常附有貨品的送貨/取貨單(視情況而定,稱為「送貨單」或「取貨單」)及授權書(如閣下擬授權他人代閣下領取貨品)。
- 即使閣下已收到我們的訂單確認或已就貨品付款,我們仍保留權利可基於任何理由(包括但不限於超出配額、定價錯誤、不符合資格,以及貨品缺貨或補貨中)全權酌情拒絕或取消任何訂單。我們將透過我們認為適當的方式聯絡閣下,以通知閣下有關取消事宜。
- 訂單一經確認,任何款項概不退還。如閣下欲(i)為已購貨品加購Apple Care;(ii)更改已購貨品所選顏色;及/或(iii)將已購貨品更換為金額相等或高於原訂單價值的其他貨品,閣下可於原訂單確認日期起計7日內(原訂單確認日期為第1日,而更改訂單的截止日期為第7日),透過取消原訂單並以相同服務帳戶重新下單的方式更改原訂單。取消原訂單須繳付港幣300元正的行政費。貨品的送貨/取貨日期將於新的送貨/取貨單上顯示。除上述更改外,恕不受理任何其他訂單更改。逾上述7日期限後提出的任何訂單更改將不獲接納。
- 儘管有第10(a)條的規定,我們或供應商(視情況而定)可透過我們或供應商(視情況而定)認為適當的方式發送訂單確認。閣下亦可透過電郵發票或閣下服務帳戶的訂單記錄部分,查閱已獲我們接納的訂單。
- 我們保留權利可全權酌情:(i) 指定每次購買的付款方式;(ii) 指定每次購買的取貨方式(包括送貨、於我們指定地點取貨或我們指定的其他方式);(iii) 限制每張訂單、每項產品或每項服務或每名客戶及/或每個服務帳戶可購買的貨品數量;及/或(iv) 限制於我們指定期間內可透過某一付款方式結算的金額。該等限制可適用於同一客戶或同一服務帳戶所下的訂單,或使用相同帳單及/或送貨/取貨地址的訂單。如適用該等限制,我們將透過該等入門網站通知閣下。我們亦保留權利可全權酌情禁止向經銷商或批發商銷售。
- 一旦我們接納閣下的購買訂單,有關所購貨品的所有風險及所有權均隨即轉移予閣下。
- 凡在該等入門網站購買貨品,閣下可就同類型及同數量的舊件,要求提供免費除舊服務。相關舊件須屬於《產品環保責任條例》(香港法例第603章)下受管制電器所列的個人電腦、桌上電腦、平板電腦、手提電腦及筆記簿型電腦。詳情請瀏覽該等入門網站。
- 供應商保養: 所購貨品可能受我們供應商所提供的保養條款及條件(「供應商保養」)所規限。除非任何損失或損害是由於我們或我們的獲授權代表嚴重疏忽或故意失責所致,否則我們及我們的聯屬公司在任何情況下均不會就閣下、任何貨品使用者或任何其他人士因使用貨品(或其任何部分)而可能招致或蒙受的任何損失或損害承擔任何直接或間接責任。我們及我們的聯屬公司亦不會就供應商保養相關或由此產生的任何責任或風險負責。如該等貨品出現故障、工藝或物料瑕疵或設計缺陷,閣下可於相關保養期內直接向供應商退回貨品以作維修。我們及我們的聯屬公司概不就供應商保養所涵蓋該等貨品的任何相關事宜負責或承擔法律責任。
- 換貨服務:
- 儘管第11條載有任何相反規定,如(i)就於入門網站1購買的Mac及iPad而言,於送貨/取貨/收取(或視乎貨品取貨方式而定的視作送貨/取貨/收取)日期起計7日內;或(ii)就於入門網站2購買的流動電話、手提電腦、平板電腦、手錶、電子產品、廚具、家用電器而言,於送貨/取貨/收取(或視乎貨品取貨方式而定的視作送貨/取貨/收取)日期起計14日內,且僅在貨品被發現因以下情況而出現瑕疵時,閣下方可能合資格享用一次性換貨服務:
- 無法啟動;
- 沒有電源;
- 電池(如適用)無法充電或無法保持電量;
- 沒有畫面;
- 內置輸入裝置故障(即內置鍵盤無反應);及/或
- 其他導致貨品無法進行基本操作的硬件故障。
- 上述換貨服務並不涵蓋因以下原因而引致的任何瑕疵:LCD顯示屏的任何壞點、貨品的意外或故意實體損壞、液體濺溢、腐蝕、動物及昆蟲侵擾、真菌(定義見下文)、正常損耗、逐步損壞,包括(但不限於)潮濕、氧化、誤用、濫用或由非獲授權維修人員對貨品進行維修而引致的損壞。就本條款及條件而言,「真菌」指任何類型或形式的真菌,包括(但不限於)所有形式的霉菌或黴菌,以及任何由真菌產生或釋出的黴菌毒素、孢子、氣味、蒸氣、氣體或物質,包括任何副產品。
- 請將任何有瑕疵的Apple貨品帶往Apple Store的Genius Bar進行檢查。如Apple發現貨品因第12(a)條所列的一種或多種情況而出現瑕疵,Apple將向閣下發出工作授權單。任何就有瑕疵貨品提出的換貨要求均須經我們批准。我們僅在閣下向我們出示由Apple發出的工作授權單後,方會為有瑕疵貨品辦理換貨。我們亦可能要求提供其他證明證據(例如影片及照片)供我們核實。詳情請瀏覽 https://www.apple.com/hk/en/retail/geniusbar/ 。
- 如欲換貨,請退回任何有瑕疵貨品(Apple貨品除外),退回時須保持原狀及包裝原好,並出示提取貨品地點的發票正本。換貨須視乎存貨供應情況而定。如就任何換貨產生任何爭議,我們的決定為最終決定,並具約束力。
- 儘管第11條載有任何相反規定,如(i)就於入門網站1購買的Mac及iPad而言,於送貨/取貨/收取(或視乎貨品取貨方式而定的視作送貨/取貨/收取)日期起計7日內;或(ii)就於入門網站2購買的流動電話、手提電腦、平板電腦、手錶、電子產品、廚具、家用電器而言,於送貨/取貨/收取(或視乎貨品取貨方式而定的視作送貨/取貨/收取)日期起計14日內,且僅在貨品被發現因以下情況而出現瑕疵時,閣下方可能合資格享用一次性換貨服務:
- 送貨/取貨:
- 任何指定的送貨時間概不保證。
- 我們可指定每次購買貨品的取貨方式,不論是送貨至閣下提供的送貨地址、於我們指定地點取貨或我們指定的其他方式。將貨品送達該送貨地址,或由閣下或代表閣下的其他人士於我們指定地點或透過我們指定的其他方式提取貨品,即視為已妥善及適當地送交閣下。
- 閣下於下單時,可選擇日期及時段以及下列任何指定取貨地點提取貨品。有關取貨地點及店舖營業時間,請參閱 https://www.hkteducation.com/education_offers/promotions#pickuppoint 。我們保留更改營業時間及取貨地點的權利,而毋須事先通知。如欲查詢營業時間,請致電HKT客戶服務熱線1000。
- 如閣下選擇提取貨品,閣下須於取貨單上指定的日期及地點提取貨品。閣下可親身提取貨品或授權第三方代為提取。如閣下親身提取貨品,提取貨品時須帶同以下證明文件的正本供核實:
客戶
證明文件
學生
(i) 有效學生證(適用於小學、中學及專上院校學生)/學生手冊(僅適用於幼稚園學生);及
(ii) 取貨單
教職員
(i) 有效員工證;及
(ii) 取貨單
- 如閣下選擇授權第三方提取貨品,獲授權代表須出示經閣下簽署的授權書正本、取貨單、閣下上述學生證/員工證/學生手冊(如適用)的副本,以及其本人的身分證明文件供核實。授權書隨附於訂單確認電郵,亦可於該等入門網站下載。
- 如閣下(或獲授權代表)於提取貨品時未能出示上述文件,我們保留權利拒絕向閣下或獲授權代表發放貨品。
- 入門網站1提供收費貨品送貨服務。於入門網站2購買的貨品不設送貨服務。送貨服務僅適用於香港指定地區。香港境外地區不設送貨服務。送貨服務可能不適用於部分離島、偏遠或禁區(如沙頭角)以及我們可能不時指明的其他地點。標準送貨費為每張訂單港幣160元正,惟大嶼山(東涌除外)及其他離島的送貨費為每張訂單港幣820元正,而東涌及馬灣的送貨費為每張訂單港幣340元正。除送貨費外,送遞至不設升降機的樓宇須另收每層港幣50元正的附加費。於推廣期內,在計劃下購買iMac可享免費送貨服務。同一發票下購買的項目亦合資格獲免費送貨。該免費送貨服務適用於香港指定地區,並不適用於東涌、馬灣、大嶼山及其他離島、偏遠或禁區(如沙頭角)。
- 如基於任何原因我們無法將貨品送遞至閣下的送貨地址,閣下或須於特定時間內親身前往我們指定的地點提取貨品;在此情況下,如貨品於我們指定的時間(即原定送貨日期起計30日內,除非我們另有指明)後仍未獲提取,我們有權全權酌情處置該等貨品,而閣下無權就任何已付價格向我們要求任何退款或抵銷,且閣下仍須繳付有關該等貨品的任何未繳費用。
- 如貨品須由閣下於指定日期在我們指定地點提取,而該等貨品仍未獲提取,我們將有權全權酌情處置該等貨品,而閣下無權就任何已付價格向我們要求任何退款或抵銷,且閣下仍須繳付有關該等貨品的任何未繳費用。
- 在任何情況下,如貨品於我們指定的時間後因任何原因未能由閣下收取,我們將有權全權酌情處置該等貨品,而閣下無權就任何已付價格向我們要求任何退款或抵銷,且閣下仍須繳付有關該等貨品的任何未繳費用。
- 雖然我們將盡力確保閣下於該等入門網站訂購的貨品盡早交付,但我們並不以任何方式保證貨品將於閣下已確認訂單所示的日期或以訂單所示的送貨/取貨方式供應;在法律許可的範圍內,我們對於閣下或任何人士因貨品送貨延誤/延誤備取或貨品於運送途中受損而蒙受的任何損失或損害,概不承擔任何責任。
- 如閣下收到並非由閣下訂購的貨品,請於收取貨品日期起計7至14日內致電1833 282或電郵至 cs_eduoffer@hkteducation.com 與我們聯絡。
- 如閣下訂購的貨品於運送途中受損,請於收取貨品日期起計7至14日內致電1833 282或電郵至 cs_eduoffer@hkteducation.com 與我們聯絡。除iMac(我們將安排上門收取受損貨品)外,閣下須於收取貨品日期起計30日內(除非我們另有指明)將貨品未經使用並以包裝原好退回給我們。視乎貨品的供應情況,閣下可就該等受損貨品獲得更換或退款。
- 熱帶氣旋警告及暴雨信號生效期間的取貨安排:
熱帶氣旋警告信號/暴雨警告信號
取貨安排
八號或以上熱帶氣旋警告信號
1. 如在上述取貨地點的營業時間前已懸掛八號或以上熱帶氣旋警告信號,或在上述取貨地點的營業時間內懸掛八號或以上熱帶氣旋警告信號,取貨地點將會關閉。
2. 當熱帶氣旋警告信號由八號改掛至三號或以下,而距上述取貨地點停止營業時間仍有3小時或以上,取貨地點將於八號熱帶氣旋警告信號除下後3小時內恢復營業。
3. 如政府宣布「極端情況」,而距上述取貨地點停止營業時間仍有3小時或以上,取貨地點將於極端情況公告取消後3小時內恢復營業。
黑色暴雨警告
1. 如在上述取貨地點的營業時間前發出黑色暴雨警告,取貨地點將會關閉。當黑色暴雨警告取消後,如距上述取貨地點停止營業時間仍有3小時或以上,取貨地點將於黑色暴雨警告取消後3小時內恢復營業。
2. 如在上述取貨地點的營業時間內發出黑色暴雨警告,取貨地點將繼續運作。
-
特別優惠
-
在符合以下資格及條款及條件的前提下,閣下於計劃下在該等入門網站(入門網站1及入門網站2)成功購買指定貨品後,或可享有特別優惠,即以舊換新優惠及/或AirPods 4和AirPods Pro 3的折上折優惠(統稱「特別優惠」)。
- 該等特別優惠數量有限,先到先得。
- 除非另有指明,該等特別優惠不適用於免息分期付款,不可與其他折扣、優惠或推廣同時使用,且不可轉讓或兌換現金或其他產品/服務。
-
以舊換新指定裝置優惠的資格及條款及條件:
- 以舊換新優惠的推廣期由2026年3月4日12時00分至2026年12月31日23時59分。
- 於推廣期內在入門網站1或入門網站2以教育優惠價成功購買桌上電腦、手提電腦或平板電腦(各稱「指定合資格產品」),並使用HKT Education教育優惠銷售發票號碼於指定網站( https://trade.mrr.com.hk/client )完成以舊換新(於MRR結算付款後)的客戶,即符合享用以舊換新優惠的資格。客戶就每件於該等入門網站購買的指定合資格產品可以舊換新一件。符合上述條件後,客戶可就每件按上述指示成功完成以舊換新的裝置,獲得港幣100元正的csl手機及配件及服務電子禮券(「電子禮券」)。合資格客戶須透過指定流動應用程式(詳見下文)存取及/或使用電子禮券。
- 以舊換新優惠就每件使用HKT Education教育優惠購買的指定合資格產品只可使用一次。
- 合資格以舊換新的產品包括智能手機、平板電腦、智能手錶、耳機及手提電腦。
- 電子禮券將於以舊換新完成後7個工作天內,透過指定流動應用程式的「我的錢包」以優惠券形式發放。請參閱以下要求,以確認閣下應下載及登記成為會員的流動應用程式。客戶須下載指定應用程式方可獲取優惠券。閣下應參照登記教育優惠服務帳戶時所使用的流動電話號碼,以確認應下載及登記的流動應用程式。
- 如所提供的流動電話號碼為csl/1O1O/Club SIM號碼,優惠券可於對應的csl/1O1O/Club SIM流動應用程式上查閱。如所提供的流動電話號碼並非csl/1O1O/Club SIM號碼,客戶可以訪客身分登入csl應用程式,而優惠券只可於csl流動應用程式上查閱。
- 如欲了解詳情,閣下可點擊該等入門網站頂部的「以舊換新」圖示,進入以舊換新服務的指定網頁。該服務由MRR International Limited提供。有關以舊換新的條款及條件,請參閱 https://trade.mrr.com.hk/client/term-and-conditions 。
- 有關本電子禮券的條款及條件,請參閱 https://www.hkcsl.com/csl-handset-voucher-tnc 。
-
AirPods 4及AirPods Pro 3優惠的資格及條款及條件:
- 於計劃下購買指定Mac產品(包括iMac、Mac mini、MacBook Neo、MacBook Air及MacBook Pro)的指定專上院校學生及指定幼稚園、小學、中學、專上院校的教職員,可享以下其中一個選項:(1) 以折上折價港幣899元購買AirPods 4主動降噪型號;或 (2) 以折上折價港幣1,249元購買AirPods Pro 3型號。
- 如欲享用本優惠,閣下須於為指定Mac產品付款前,在結帳頁面加購。付款完成後將不可享用本優惠。一旦完成加購及付款,所選AirPods型號將不可更改。
- 本優惠每件Mac產品只可享用一次。每名學生及教職員最多可享用本優惠3次。數量有限(AirPods 4共4,700件,AirPods Pro 3共300件),先到先得。
- 所購買的AirPods 4及AirPods Pro 3將與指定Mac產品一併送遞/備取。
- 本優惠的享用須受每個服務帳戶的適用Mac購買配額(包括iMac、Mac mini、MacBook Neo、MacBook Air及MacBook Pro)所規限。
-
在符合以下資格及條款及條件的前提下,閣下於計劃下在該等入門網站(入門網站1及入門網站2)成功購買指定貨品後,或可享有特別優惠,即以舊換新優惠及/或AirPods 4和AirPods Pro 3的折上折優惠(統稱「特別優惠」)。
- 健康、安全及產品警告:該等入門網站提供的某些貨品可能不適合特定年齡以下的兒童,或可能需要家長監督/示範兒童使用該等貨品(例如兒童產品)。閣下有責任按照所有適用的安全標籤、健康警告、組裝說明及其他注意事項和指示閱讀及使用貨品,並最終自行判斷特定產品或服務是否適合兒童使用,同時考慮其年齡及技能水平。如閣下對特定貨品的使用或安全性有任何疑問,請聯絡相關製造商或供應商,或諮詢相關專業人士的意見。
- 內容的所有權:該等入門網站、其設計及所有材料,包括但不限於其軟件(「軟件」)或HTML代碼、腳本、文字、藝術作品、照片、圖像、設計、視頻、音頻、標誌、商標、內容、資訊,以及構成該等入門網站一部分的書面及其他材料(統稱「內容」),均由我們擁有、控制或獲授權使用,並受適用的知識產權及其他法律與國際條約保護。所有內容均以有限授權形式作為服務提供予閣下,且只可按照本條款及條件用於個人非商業用途。閣下透過任何方式存取或使用該等入門網站,均不會取得有關該等入門網站的任何知識產權。
- 商標:所有我們及我們聯屬公司與該等入門網站相關使用的商標、服務標誌、圖形及標誌,均為相關香港電訊集團實體的商標或註冊商標。該等入門網站所使用的其他商標、服務標誌、圖形及標誌,可能為其各自擁有人的商標。本條款及條件或閣下登記成為會員或使用該等入門網站,均不授予閣下使用上述商標的任何許可。嚴禁以任何方式擅自使用上述標誌。
- 個人資料收集聲明: 我們可能為計劃的目的收集閣下的個人資料。有關閣下個人資料的收集、使用、轉移、共享、處理、儲存及/或保留,請參閱HKT Education的個人資料收集聲明( https://www.hkteducation.com/education_offers/1/pub/media/import/PICS/Education_Offers-PICS(Chi).pdf )及香港電訊的私隱聲明( https://www.hkt.com/en/privacy-statement/for-customers/ )。
- 其他業務:我們及我們的聯屬公司對任何該等業務的產品或其網站內容概不負責,亦不作任何保證或認可。該等入門網站對任何該等業務或任何第三方的行為、產品或內容概不承擔任何責任。該等入門網站提供的某些產品或服務可能需要閣下直接與供應商互動或交涉,我們將不會參與任何純屬閣下與供應商之間的互動、交涉、交易或磋商。在訂購該等產品或服務時,閣下須知悉,閣下須獨自承擔(而我們概不承擔任何責任)閣下選擇透過使用該等入門網站與供應商進行的任何互動、交涉、交易或磋商的所有相關責任,包括但不限於解決因任何該等互動、交涉、交易或磋商所引起的任何性質的爭議、衝突或索賠。
- 電子通訊:我們或會透過在該等入門網站張貼通知及我們認為適當的其他方式與閣下溝通。閣下同意,我們以電子方式或透過流動電話短訊或我們所釐定的其他方式向閣下提供的所有協議、通知及其他通訊,均符合該等通訊須以書面形式作出的任何法律規定。
- 法律責任:就閣下登記及使用該等入門網站以及透過該等入門網站購買或取得的產品、服務及資訊的供應而言:
- 在法律許可的範圍內,所有與貨品相關而未載於該等入門網站及相關產品資料說明書/重要資料說明書的明示或默示保證、陳述或聲明均予排除;
- 在法律許可的範圍內,我們及我們的聯屬公司對於閣下或任何人士因使用或購買該等入門網站上的貨品或相關貨品產品資料說明書/重要資料說明書而引起或與之相關的任何費用、索賠、損害或損失(不論直接或間接,亦不論任何性質,包括收入損失、利潤損失或任何相應損失,不論基於合約、侵權、任何法規或其他理由(包括疏忽))概不承擔任何責任;及
- 我們就閣下在該等入門網站購買貨品而對閣下承擔的總責任(包括但不限於任何貨品維修及重新供應貨品的費用),在任何情況下均不超過閣下就該等貨品已支付的總金額。
- 服務變更或細則修訂:我們保留隨時更改該等入門網站、本條款及條件及所有相關政策和通知的權利;任何該等修訂將於經修訂的版本上載至該等入門網站後即時生效(除非我們另有指明)。閣下於任何該等修訂後繼續使用該等入門網站,即表示閣下同意遵守並受經修訂的條款約束。閣下將受閣下使用或瀏覽該等入門網站時,或在該等入門網站訂購貨品時,當時有效的本條款及條件及所有相關政策和通知所規限。閣下應不時瀏覽該等入門網站,以查閱該等入門網站當時適用的條款及條件。如本條款及條件或相關政策或通知的任何條文被認定為無效、無效力或因任何原因不可強制執行,該條文將被視為可分割,且不影響其餘條文的有效性及可強制執行性。
- 超出我們合理控制範圍的原因:如任何延誤或未能履行我們的責任是由超出我們合理控制範圍的任何原因所引起,我們概不就該等延誤或未能履行責任承擔任何責任。
- 服務帳戶暫停:我們可隨時以任何理由暫停閣下使用該等入門網站任何部分或全部的服務帳戶,而毋須事先通知閣下,包括但不限於以下情況:(a) 閣下違反或我們有理由相信閣下違反本條款及條件的任何條文;或 (b) 我們根據法律、監管規定、法院命令、聯交所規定或其他主管機關的要求須如此行事。如閣下的服務帳戶根據本條款被暫停,我們可暫停閣下透過服務帳戶或以其他方式存取或使用我們或我們聯屬公司提供的任何其他服務,而閣下根據任何適用條款及條件對我們所承擔的任何責任概不受影響。
- 轉讓:我們可隨時在毋須徵得閣下同意的情況下,將與該等入門網站相關或載於本條款及條件的權利及/或責任的全部或任何部分轉移、轉讓、替代或轉承予任何人士及/或實體。我們亦可委任我們的任何聯屬公司、代理及/或分包商履行我們就該等入門網站所承擔的任何責任。
- 爭議: 如就該等入門網站及貨品(包括但不限於本條款及條件)產生任何爭議,我們的決定為最終、決定性決定,並對各方具有約束力。
- 適用法律及司法管轄權:本條款及條件受香港法律規管並據此詮釋。閣下同意接受香港法院的專屬司法管轄。
- 其他:本條款及條件的英文版本優先於中文版本(如有)。「我們」及「我們的」均指HKT Education Limited,就其提供該等入門網站而言。「供應商」指任何第三方貨品供應商,閣下可按照本條款及條件透過該等入門網站向其購買貨品。
(a) 入門網站1(https://www.hkteducation.com/education_offers/1/ ):
每個服務帳戶(定義見第6條)每曆年的合資格購買配額如下。如閣下購買超出以下所示配額的產品,我們保留就相關貨品的標價(如有,如相關貨品產品頁面所示)及標價與計劃特別優惠價之間的差額向閣下追收的權利。以下貨品的配額與Senco、Straight A、豐澤、百老滙、StudioA、中原、蘇寧及Sunion等其他供應商所提供的所有教育優惠計劃共享,但不限於上述供應商。如由獲授權成人為未成年子女下單,該未成年人的學生證號碼在整個推廣期內只可使用一次。即使跨帳戶或由不同家長代購,亦不得以相同學生證號碼重複落單。
(b) 入門網站2 ( https://www.hkteducation.com/education_offers/2/ ):
每個服務帳戶(定義見第6條)每曆年的合資格購買配額如下。如閣下購買超出以下所示配額的產品,我們保留就相關禮品的標價(如有,按相關貨品產品頁面所示)及標價與計劃特別優惠價之間的差額向閣下追收的權利。如以下類別未有提及,則該類別不設購買配額。
由HKT Education Limited發出
日期:2026年3月4日
These Terms and Conditions of HKT education’s Education Offers (“Programme”, which definition includes any linked policies and notices) ("these Terms & Conditions"), apply to your visit, registration and/or use of the “Education Offers” Online Purchase Portals of our company, HKT Education Limited (“HKT education”) at https://www.hkteducation.com/education_offers/1/ ("Portal 1") and https://www.hkteducation.com/education_offers/2/ ("Portal 2") or our other designated website(s) (which includes all products and services available at those sites) (collectively, "Portals") available only in the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). These Terms & Conditions apply to any visitors and registered members of the Portals.
By visiting, registering as a member and/or using the Portals, you confirm that (i) you are at least 18 years old and have full legal capacity to enter into a binding contract; and (ii) you have read, understood and agreed to be bound by these Terms & Conditions. For persons under 18 years old, the purchase must be made by the student’s parent or legal guardian (“Authorised Adult”) using Authorised Adult’s own Service Account and payment method, and the parent or legal guardian will be the contracting party responsible for the order and be bound by these Terms and Conditions.
- Access and Use: The Portals are for your personal use only. You may access and make personal and non-commercial use of the Portals in accordance with these Terms & Conditions. Unless otherwise expressly authorised herein, you may not reproduce, duplicate, copy, sell, resell, use, manipulate, tamper with, publish, transmit, distribute, perform, display, post, modify, create derivative works from, license or otherwise exploit the Portals or any part or whole of the Content (as defined in Clause 17 below). You must not:
(a) access or use the Portals in any way that causes, or is likely to cause, the Portals or access to it to be interrupted, damaged or impaired in any way;
(b) access or use the Portals for fraudulent purposes or in connection with a criminal offence or other unlawful or illegal activity;
(c) access or use the Portals for any competitive, trading, business or commercial purpose;
(d) copy or permit any copying of the Content;
(e) restrict or inhibit any other persons from using the Portals, including, without limitation, by means of "hacking" any part of the Portals or "hacking" or defacing any portion of the Portals;
(f) modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any software used in or in connection with the Portals, including the Software (as defined in Clause 17 below);
(g) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Portals or the Content;
(h) reverse engineer any Content consisting of downloadable software;
(i) hack, break into, access, use or attempt to hack, break into, access or use part of the Service, Content, any website(s) of any third parties, its content, and/or any data areas on our server(s) or that of any third parties without our prior written authorisation; and
(j) make any unauthorised use of the Content.
- Linking: If you wish to share link(s) of the Portals or its webpages in any other websites ("Linked Website"), you must ensure that our content on the Linked Website must appear in the same way as it originally appears in the Portals or its webpages. In linking the Portals or our webpages, you may not associate our content with any other content and shall not make any representation (whether express or by implication) that we promote or otherwise endorse the Linked Website, its content or any products or services to which the Linked Website relates.
- Purchases: To make purchases on the Portals, you must have registered a Service Account (as defined in Clause 6 below) as so required by us. When you place an order to purchase goods and/or services ("Goods") through the Portals, your order is an offer to us or relevant Supplier(s) (as defined in Clause 29 below) (as the case may be) to purchase the Goods which is accepted by us or relevant Supplier(s) (as the case may be) only when you complete your purchase on the Portals, unless we tell you otherwise. In addition to these Terms & Conditions, purchase of any Goods on the Portals may be subject to other terms and conditions specific to the Goods ("Additional Terms"). Any Additional Terms will be made known to you prior to your purchase. Where there are Additional Terms for the sale of any Goods, by placing an order to purchase such Goods, you agree to be bound by the Additional Terms. In the event that there is any inconsistency between the Additional Terms and any part of these Terms & Conditions, the provisions in the Additional Terms shall prevail in respect of the purchase to which the Additional Terms apply.
- Purchase Eligibility: To enjoy the Programme, you must be an eligible customer for the respective Portal as indicated in the table below. For the list of eligible kindergartens, primary schools and secondary schools, please refer to registered school list under the Education Bureau at https://www.edb.gov.hk/tc/student-parents/sch-info/sch-search/index.html. For the list of tertiary institutions applicable for Portal 1 and Portal 2, please refer to: https://www.hkteducation.com/education_offers/promotions#schoollist. To make a purchase, you will be required to upload the image of the following document for our verification:
Portal 1
Portal 2
Eligible customer
Tertiary students or their Authorised Adult; and
Staff of an eligible kindergarten, primary school, secondary schools or tertiary institution
Authorised Adult of Kindergarten students;
Authorised Adult of Primary students;
Secondary students or their Authorised Adult;
Tertiary students or their Authorised Adult; and
Staff of an eligible kindergarten, primary school, secondary schools or tertiary institution
Supporting documents
For students: valid student cards
For staff: valid staff cards
For Primary, Secondary and Tertiary students: valid student cards
For Kindergarten students: valid student handbook
For staff: valid staff cards
For Portal 1, information and images of supporting documents uploaded will be shared with Apple Asia Limited (“Apple”) for the purpose of verification in accordance with the PICS of Apple (please refer to https://www.apple.com/hk/en/legal/privacy/).
Our determination of your eligibility is final and binding. We have sole discretion to verify, accept, or reject any proof, and to suspend/reject orders if we reasonably suspect ineligibility.
- Purchase Quota:
- Mac Desktop: One (1)
- Mac Mini: One (1)
- MacBook Neo OR MacBook Air OR MacBook Pro: One (1)
- iPad: Two (2)
- Accessories: Two (2)
- Mobile per Brand: Three (3)
- Notebook per Brand: Three (3)
- Tablet per Brand: Three (3)
- Watch per Brand: Three (3)
- Service Account: When making purchases using your service account on the Portals ("Service Account"), you warrant that you are the owner of the Service Account. For the avoidance of doubt, minors shall seek your Authorised Adult’s guidance and assistance on your creation and use of the Service Account on the relevant Portals to make purchases of the Goods on your behalf. All activities that occur under your Service Account, whether or not the activities are conducted by you, shall be deemed activities to be conducted by you, with your due authorisation.
- Service Account would be valid across both platforms – “Portal 1” (https://www.hkteducation.com/education_offers/1/) and “Portal 2” (https://www.hkteducation.com/education_offers/2/).
- Staff of an eligible education institution or Tertiary students must use a valid education institution email address ending with edu.hk as their primary email address when registering for a Service Account on Portal 1 and Portal 2.
- Kindergarten, primary, and secondary students may use any valid email address to create an account for Portal 2.
You may be required to provide information including but not limited to last name, school name, user type, education email address, copy of student ID and/or copy of staff ID (as the case may be) to enjoy the purchase eligibility across the other Portals. For purchase on Portal 1, the relevant information provided will be used by Apple to verify the customers’ eligibility and/or available quota under education offer(s).
- Ordering Method: You may place order via the Portals at (Portal 1: https://www.hkteducation.com/education_offers/1/ and Portal 2: https://www.hkteducation.com/education_offers/2/) from 4 March 2026 at 12:00 until 31 December 2026 at 23:59 (“Promotion Period).
- Payment and Pricing:
- By ordering Goods on the Portals, you authorise us and/or relevant Supplier(s) (as the case may be) to charge the full amount of the Goods ordered and all related fees and charges (including but not limited to delivery fee) (collectively, "Fees") by the following payment methods (individually “Selected Payment Method”, and collectively “Selected Payment Methods”):
Visa / Mastercard / UnionPay
WeChat Pay
(HK / Mainland China)Alipay
(HK / Mainland China)Tap & Go
Apple Pay
PayMe
BoC Pay
FPS
✓
✓
✓
✓
✓
✓
✓
✓
- You must be authorised to use any of the Selected Payment Methods.
- We have the right to, at any time and at our sole discretion, accept or reject your Selected Payment Method. Unless otherwise provided in the terms of supply imposed by us or the Supplier (as the case may be), all prices are quoted in Hong Kong dollars and exclusive of any government service tax, value added tax or similar tax (if any) and are subject to change from time to time without prior notice. Pricing or typographical errors may occur and in the event that an item of Goods is listed at an incorrect price, we shall have the right at our sole discretion to decline or cancel any orders placed for that item of Goods, or to contact you for purchase instructions based on the correct price information. Goods purchased by you on the Portals shall be paid for in Hong Kong dollars. The purchase price (or part thereof), once paid, is non-refundable under any circumstances, unless specified herein or we agree otherwise.
- You hereby authorise us to charge your Selected Payment Method ("Card Account") the full amount of the Fees, by us or via our billing agent. Your bank, the credit card issuing company and/or other relevant parties ("Bank") may charge you additional fees for making payment with your Selected Payment Method. Please make enquiries with the Bank for details. You warrant that you have obtained all necessary due authorisation for making payment via the Card Account. By your Selected Payment Method, you are deemed to have consented or been obtained necessary consent (if applicable) to make purchase with such Selected Payment Method, irrespective of your age and capability, and we shall not entertain any dispute or complaint in relation to this. Any disputes regarding the Fees on a statement for the Card Account must be raised within 30 days from the order acceptance date, notwithstanding, where relevant, any terms to the contrary in any cardholder agreement with the Bank.
- By ordering Goods on the Portals, you authorise us and/or relevant Supplier(s) (as the case may be) to charge the full amount of the Goods ordered and all related fees and charges (including but not limited to delivery fee) (collectively, "Fees") by the following payment methods (individually “Selected Payment Method”, and collectively “Selected Payment Methods”):
- Availability:
- All orders for Goods are subject to availability. Goods available for purchase on the Portals may be provided by us or a Supplier (as the case may be). We and our Affiliates (being PCCW Limited and its subsidiaries) do not sponsor, endorse or recommend, expressly or impliedly, any third party product, service, information or content provided through the Portals.
- Goods available for purchase on the Portals may be subject to limitations and applicable terms of supply imposed by us or a Supplier (as the case may be) as shown in the Portals. Limitations and terms of supply may include countries to which Goods may be delivered; pricing and payment terms; order and delivery details; return, refund and cancellation policies; product and service warranties; and other contract terms, and they are subject to change from time to time without prior notice. You should carefully review these limitations and terms of supply.
- The specifications of the Goods, including sizes, dimensions, weights, measures, colours, capacities and other product features or descriptions, provided on the Portals are for reference and convenience purposes, and slight variations with actual specifications of the Goods may occur. The photos of the Goods are also for reference only.
- All items of Goods included in the Portals are available only at our discretion or the discretion of Supplier (as the case may be) and such Goods may be withdrawn or varied at any time without prior notice. Nothing included in the Portals shall constitute an offer on the part of the Portals to provide any Goods to any person.
- Order:
- Upon your successful purchase of Goods on the Portals, an order confirmation will be sent to the email address you have provided on or around the purchase date, usually containing a delivery / collection note of the Goods (“Delivery Note” or “Collection Note”, as the case maybe) and an Authorisation Form (in case you may want to authorise someone to collect the Goods for and on your behalf).
- We reserve the right to reject or cancel any order at our sole discretion for any reason (including but not limited to quota exceed, pricing mistakes, ineligibility, and where the Goods is out of stock or replenishing), even though you may have received a confirmation of your order from us or already paid for the Goods. We will contact you through such means as we determine appropriate to inform you of such cancellation.
- Once an order has been confirmed, there will be no refund of any amount. If you want to (i) add Apple Care to your purchased Goods; (ii) change the chosen colour of your purchased Goods; and/or (iii) change your purchased Goods to other Goods with an amount equal to or higher value of your original order, you may amend your original order within 7 days from the date of the original order confirmation (the date of original order confirmation is Day 1 and the deadline for amending order is Day 7), by way of cancelling your original order and placing a new order under the same Service Account. An administrative fee of HK$300 will be chargeable for cancellation of your original order. The date of delivery / collection of the Goods will be shown on the new Delivery / Collection Note. No changes to an order other than the aforesaid changes will be entertained. Any order amendment after the said 7-day period will not be accepted.
- Notwithstanding Clause 10(a), we or Supplier (as the case may be) may send an order confirmation via such means as we or Supplier (as the case may be) determines as appropriate. You may also view your order which has been accepted by us through the email invoice or order history section of your Service Account.
- We reserve the right at our sole discretion (i) to specify the payment method for each purchase; (ii) to specify the pickup method for each purchase (whether by delivery, collection at our designated location(s) or other means so designated by us); (iii) to limit the quantity of the Goods purchased per order, per product or per service or per customer, and/or per Service Account; and/or (iv) to limit the amount that may be settled by a particular payment method during a period specified by us. These restrictions may be applicable to orders placed by the same customer or Service Account or to orders that use the same billing and/or delivery / collection address. We will notify you through the Portals should such limits be applied. We further reserve the right at our sole discretion to prohibit sales to dealers or wholesalers.
- All risk of and title to any purchased Goods are passed to you once your order for purchase is accepted by us.
- With your purchase of Goods on the Portals, you may request for a free removal service for the same type and quantity of unwanted item listed under the Regulated Electrical Equipment (REE) of personal computer, desktop computer, tablet computer, laptop computer and notebook computer under the Product Eco-Responsibility Ordinance (Cap. 603 of the Laws of Hong Kong). For details, please visit the Portals.
- Supplier Warranty: The Goods purchased may be subject to terms and conditions of the warranty provided by our Suppliers ("Supplier Warranty"). We and our affiliates shall not in any way be liable, directly or indirectly, for any losses or damages which you, any user of the Goods or any other parties may incur or suffer as a result of the use of the Goods (or any part thereof), unless the same was caused by gross negligence or wilful default of us or our authorised representatives. We and our Affiliates shall also not be responsible for any liability or risk regarding or arising from the Supplier Warranty. In the event of fault, defect in workmanship and material or faulty design of such Goods, you may, return the Goods, directly to the Supplier for repair within the relevant warranty period. We and our Affiliates shall not be responsible or liable for anything related to such Goods covered by the Supplier Warranty.
- Exchange Service:
- Notwithstanding anything to the contrary of clause 11, within (i) 7 days from the date of delivery / collection / receipt (or deemed delivery / collection / receipt, as the case may be, depending on the method of pickup of the Goods) for Mac and iPad purchased from Portal 1; or (ii)14 days from the date of delivery / collection / receipt (or deemed delivery / collection / receipt, as the case may be, depending on the method of pickup of the Goods) for Mobile Phone, Notebook, Tablet, Watch, Gadgets, Kitchenware, Home Appliances purchased from Portal 2, you may be eligible to enjoy a one-time exchange service if, and only if, the Goods are found to be defective due to the following situations:
- Does not boot;
- No power;
- Battery (if applicable) does not charge or does not hold charge;
- No video;
- Internal input device failure (i.e. internal keyboard not responding); and/or
- Other hardware failure preventing basic operations of the Goods
- Such exchange service will NOT cover any defects due to any defective pixel(s) on the LCD monitor, accidental or intentional physical damage to the Goods, spilled liquids, corrosion, animal and insect infestation, Fungi (as defined below), wear and tear, gradual deterioration, including (but not limited to) moisture, oxidation, misuse, abuse or damage to the Goods caused by non-authorised repair personnel. For the purpose of these Terms & Conditions, the term “Fungi” shall mean any type or form of fungus, including (but not limited to) all forms of mould or mildew, and any mycotoxins, spores, scents, vapours, gas, or substance, including any by-products, produced or released by Fungi.
- Please bring any defective Apple Goods to Apple Store’s Genius Bar for checking. If Apple finds the Goods to be defective due to one or more situations listed in Clause 12(a), Apple will issue a Work Authorisation Order to you. Any request for an exchange of the defective Goods will be subject to our approval. We will only proceed with exchanging the defective Goods upon your presentation to us of a Work Authorisation Order so issued by Apple. We may also request for such other supporting evidence (such as videos and photographs) for our verification. For details, please visit https://www.apple.com/hk/en/retail/geniusbar/.
- For exchange, please return any defective Goods (other than Apple Goods) in original condition in its original packing and with the presentation of the original invoice of the location where the Goods were picked up. Exchange of Goods is subject to availability of stocks. In case of any disputes relating to any exchange of Goods, our decision shall be final and binding.
- Notwithstanding anything to the contrary of clause 11, within (i) 7 days from the date of delivery / collection / receipt (or deemed delivery / collection / receipt, as the case may be, depending on the method of pickup of the Goods) for Mac and iPad purchased from Portal 1; or (ii)14 days from the date of delivery / collection / receipt (or deemed delivery / collection / receipt, as the case may be, depending on the method of pickup of the Goods) for Mobile Phone, Notebook, Tablet, Watch, Gadgets, Kitchenware, Home Appliances purchased from Portal 2, you may be eligible to enjoy a one-time exchange service if, and only if, the Goods are found to be defective due to the following situations:
- Delivery / Collection:
- Any given delivery times cannot be guaranteed.
- We may specify the pickup method for each purchase of the Goods, whether by delivery to the delivery address you provide, collection at our designated location(s) or other means so designated by us. Delivery of the Goods to such delivery address or collection of the Goods by you or such other person on your behalf at our designated location or by other means so designated by us shall be deemed due and proper delivery to you.
- You may choose the date with timeslot and any of the following designated pickup locations to collect the Goods when placing your order. For the pickup locations and shop opening hours, please refer to https://www.hkteducation.com/education_offers/promotions#pickuppoint. We reserve the right to change the operating hours and pickup locations without prior notice. For enquiry of operating hours, please call HKT Customer Service Hotline 1000.
- If you have chosen to collect the Goods, you are required to collect the Goods at the date and location specified in the Collection Note. You may collect the Goods in person or authorise a third party to collect. If you collect the Goods in person, you are required to bring the ORIGINAL COPY of the following supporting documents upon collection of the Goods for verification:
Customers
Supporting documents
Students
(i) Valid Student Cards (applicable to primary, secondary and tertiary students) /Student Handbook (only applicable to kindergarten students) and
(ii) Collection Note
Staff
(i) Valid Staff Cards and
(ii) Collection Note
- If you choose to authorise a third party to collect the Goods, the authorised representative must present the ORIGINAL COPY of Authorisation Form signed by you, the Collection Note, and the photocopy of your above-mentioned Student Card / Staff Card / Student Handbook (where applicable) and his/her own identity document for verification. The Authorisation Form is attached to the order confirmation email and can also be downloaded from the Portals.
- If you (or authorised representative) fail(s) to present the documents listed above during collection of Goods, we reserve the right to reject the distribution of the Goods to you or the authorised representative.
- Delivery service of Goods is available on Portal 1 with a fee. No delivery service will be provided for Goods purchased from Portal 2. Delivery service is available to designated areas in Hong Kong only. For regions outside Hong Kong, delivery services are not available. The delivery service may not be available to some outlying islands, remote or restricted areas (such as Sha Tau Kok) and such other locations as we may indicate from time to time. The standard delivery charge is HK$160 per order, but delivery charge to Lantau Island (except Tung Chung) and other outlying islands is HK$820 per order and delivery charge to Tung Chung and Ma Wan is HK$340 per order. On top of the delivery charge, there will be a surcharge of HK$50 per level for delivery to buildings without lift. During the Promotion Period, purchase of iMac under the Programme will enjoy delivery service for free. Items purchased under the same invoice are eligible for free delivery. Such free delivery service is available to designated areas in Hong Kong and not applicable to Tung Chung, Ma Wan, Lantau Island and other outlying islands, remote or restricted areas (such as Sha Tau Kok).
- If for any reason we cannot deliver the Goods to your delivery address, you may be required to collect the Goods yourself within a particular time frame at our designated location; in such event, if the Goods remain uncollected after our specified time frame (i.e. 30 days from the scheduled delivery date, unless otherwise specified by us), we shall have the sole discretion to dispose of the Goods and you will not be entitled to any refund or set off from us for any price paid, and any outstanding Fees in respect of such Goods will remain due and payable by you.
- If the Goods are to be collected by you at our designated location at the specified date and if the Goods remain uncollected, we shall have the sole discretion to dispose of the Goods and you will not be entitled to any refund or set off from us for any price paid, and any outstanding Fees in respect of such Goods will remain due and payable by you.
- In any event, if the Goods are not or cannot be received by you after our specified time frame for any reason whatsoever, we shall have the sole discretion to dispose of the Goods and you will not be entitled to any refund or set off from us for any price paid, and any outstanding Fees in respect of such Goods will remain due and payable by you.
- While we shall endeavour to ensure that the Goods you ordered at the Portals will be available as soon as practicable, we do not in any way warrant that the Goods will be available by the date or by the delivery / collection method as per your confirmed order; and to the extent permitted by law, we shall not be responsible in any way for any loss or damages suffered by you or any person as a result of any delay in delivery / availability for collection of the Goods or any damage of the Goods during transportation.
- If you received Goods which you had not ordered, please contact us at 1833 282 or email us at cs_eduoffer@hkteducation.com within 7 to 14 days from the date of receipt of the Goods.
- If the Goods you ordered are damaged in transit, please contact us at 1833 282 or email us at cs_eduoffer@hkteducation.com within 7 to 14 days from the date of receipt of the Goods. Aside from iMac (which we will arrange pick up for the damaged Goods), you shall return the Goods unused and in its original packaging to us within 30 days from the date of receipt of the Goods unless otherwise specified by us. Subject to availability of the Goods, you may either get a replacement or a refund of such damaged Goods.
- Goods Collection Arrangement during Tropical Cyclone Warning & Rainstorm Signal:
Tropical Cyclone Warning Signal /Rainstorm Warning Signal
Collection Arrangement
Tropical Cyclone Warning Signal No. 8 or above
1. If the Tropical Cyclone Warning Signal No. 8 or above has been hoisted before the pickup locations’ operating hours mentioned above, or the Tropical Cyclone Warning Signal No. 8 or above is hoisted during the pickup locations’ operating hours mentioned above, the pickup locations will be closed.
2. Until the Tropical Cyclone Warning Signal No. 8 to No. 3 or below, and there is still 3 hours or more before pickup locations’ closing hours mentioned above, the pickup locations will resume business within 3 hours after the Tropical Cyclone Warning Signal No. 8 is lowered.
3. Upon the announcement of “extreme condition 極端情況” by the Government, and there is still 3 hours or more before pickup locations’ closing hours mentioned above, the pickup locations will resume business within 3 hours after the extreme condition announcement cancelled.
Black Rainstorm Warning
1. If the Black Rainstorm Warning is issued before the pickup locations’ operating hours mentioned above, the pickup locations’ will be closed. When the Black Rainstorm Warning is cancelled, if there is still 3 hours or more before pickup locations’ closing hours mentioned above, the pickup locations will resume business within 3 hours after the Black Rainstorm Warning is cancelled.
2. If the Black Rainstorm Warning is issued during the pickup locations’ operating hours mentioned above, the pickup locations will continue to operate.
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Special Offers
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Subject to the eligibility and terms and conditions set out below, you may be entitled to special offer(s), namely Trade In Offer and/or Add-on discounts offer for AirPods 4 and AirPods Pro 3 (collectively, “Special Offers”), upon successful purchase of designated Goods on the Portals (both Portal 1 and 2) under the Programme.
- These Special Offers are limited in quantity and available on a first-come first-served basis.
- Unless otherwise specified, these Special Offers cannot be enjoyed by interest-free installments and cannot be used in conjunction with other discounts, offers or promotions, and are non-transferable or exchangeable for cash or other products/services.
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Eligibility and terms and conditions of Trade-In designated device Offer:
- The promotion period of Trade-In Offer is valid from 4 March 2026 at 12:00 to 31 December 2026 at 23:59.
- Customers who successfully purchased a desktop or notebook or tablet (each a “Designated Eligible Product”) with the Education Offer price on Portal 1 or Portal 2 and completed trade-in (after payment settled by MRR) at the designated website (https://trade.mrr.com.hk/client) using HKT education’s Education Offers sales invoice number within the promotion period are eligible for the Trade-In Offer. Customers can trade in one item per Designated Eligible Product purchased from the Portal(s). Upon fulfillment of the above conditions, they will be entitled to receive a HK$100 csl Handset and Accessory and Service e-gift voucher (“e-gift Voucher”) for each device that is successfully traded in according to the instructions above. Eligible customers must access and/or use the e-gift Voucher via the designated mobile app (as supplemented below).
- The Trade-In Offer may only be applied once for each Designated Eligible Product purchased using HKT education’s Education Offers.
- Eligible products for trade-in include smartphones, tablets, smartwatches, earbuds, and notebooks.
- The e-gift Voucher will be delivered within 7 working days after the trade-in has been completed, through the designated mobile app's "My Wallet" in the form of a coupon. Please refer to the requirements below to identify the mobile app you should download and register for a membership. Customers must download designated apps to get the coupon. You should refer to the mobile phone number you used to register for the Education Offer Service Account when checking which mobile app you should download and register.
- If the mobile number provided is a csl / 1O1O / Club Sim number, the coupon can be viewed on the corresponding mobile app of csl / 1O1O / Club Sim. If the mobile number provided is a non-csl / 1O1O / Club Sim number, customer can login csl app as a guest and the coupon can only be viewed on the csl mobile app.
- For detailed information, you may access the designated webpage for trade-in service by clicking on the ‘Trade In’ icon at the top of the Portals. The service is provided by MRR International Limited. For the Terms and Conditions of Trade In, please refer to https://trade.mrr.com.hk/client/term-and-conditions.
- In relation to the Terms & Conditions of this e-Gift Voucher, please refer to https://www.hkcsl.com/csl-handset-voucher-tnc .
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Eligibility and terms and conditions of AirPods 4 and AirPods Pro 3 Offer:
- Students of designated tertiary institutions and Staff of designated kindergartens, primary schools, secondary schools, tertiary institutions who purchase designated Mac item(s) (including iMac, Mac mini, MacBook Neo, MacBook Air and MacBook Pro) under the Programme can enjoy one of the following options: (1) purchase the AirPods 4 active noise cancellation model at add-on price HK$899; or (2) purchase the AirPods Pro 3 model at add-on price HK$1,249.
- To enjoy this offer, you must make an additional purchase at the checkout page before payment is made for the for the designated Mac item(s). This offer cannot be enjoyed after payment is completed. Once the additional purchase and payment are completed, the choice of the AirPods model cannot be changed.
- This offer can only be enjoyed once per Mac item. Each student and staff can enjoy this offer for up to 3 times. Limited availability (AirPods 4,700 units and AirPods Pro 3 300 units) and on first come first served basis.
- Any purchased AirPods 4 and AirPods Pro 3 will be delivered/ ready to be picked up together with the designated Mac item.
- This offer may be enjoyed subject to the applicable Mac purchase quotas for each Service Account (including iMac, Mac mini, MacBook Neo, MacBook Air and MacBook Pro).
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Subject to the eligibility and terms and conditions set out below, you may be entitled to special offer(s), namely Trade In Offer and/or Add-on discounts offer for AirPods 4 and AirPods Pro 3 (collectively, “Special Offers”), upon successful purchase of designated Goods on the Portals (both Portal 1 and 2) under the Programme.
- Health, Safety and Product Warnings: Certain Goods available on the Portals may not be suitable for children under a certain age or may require parents to supervise / demonstrate the use of such Goods by children (e.g. children’s products). It is your sole responsibility to read and use the Goods in accordance with all applicable safety labels, health warnings, assembly instructions and other cautionary notices and directions, and to ultimately determine whether a particular product or service is appropriate for use by children taking into account their age and skill level. If you are in doubt about the use or safety of a particular Goods, contact the manufacturer or supplier in question, or consult the necessary professional for advice.
- Ownership of Content: The Portals, the design of the Portals and all of its materials, including, but not limited to, its software ("Software") or HTML code, scripts, text, artwork, photographs, images, designs, video, audio, marks, logos, content, information, and written and other materials that appear as part of the Portals (collectively, "Content") are owned, controlled or licensed to us and are protected by applicable intellectual property and other laws and international treaties. All Content is provided under a limited licence as a service to you and may be used only for personal non-commercial use in accordance with these Terms & Conditions. You will not acquire any intellectual property rights in or to the Portals by your access or use of the Portals in any way.
- Trademarks: All of our and our Affiliates’ trademarks, service marks, graphics and logos used in connection with the Portals are trademarks or registered trademarks of the relevant HKT group entities. Other trademarks, service marks, graphics and logos used in the Portals may be the trademarks of their respective owners. No licence for the use of the aforesaid trademarks is granted to you under these Terms & Conditions or by your registration as a member or use of the Portals. Unauthorised use of the aforesaid marks in any manner is strictly prohibited.
- Personal Information Collection Statement: We may collect your personal data for the purpose of the Programme. For the collection, use, transfer, sharing, processing, storage and/or retention of your personal data, please refer to the Personal Information Collection Statement of HKT education (https://www.hkteducation.com/education_offers/1/pub/media/import/PICS/Education_Offers-PICS(Eng).pdf ) and HKT’s Privacy Statement (https://www.hkt.com/en/privacy-statement/for-customers/).
- Other Businesses: We and our Affiliates are not responsible for and we and our Affiliates do not warrant or endorse, the offerings of any of these businesses or the content of their websites. The Portals do not assume any responsibility or liability for the actions, products or content of any of these businesses or any third parties. Certain products or services available on the Portals may require you to interact or deal with Supplier directly and we will not participate in any such interaction, dealing, transaction or negotiation which is solely between you and Supplier. When ordering these products or services, you should be aware that you are solely responsible (and we cannot be held liable in any way) for all aspects of any interaction, dealing, transaction or negotiation in which you choose to participate with Supplier through the use of the Portals, including, without limitation, resolving any disputes, conflicts or claims of any nature which may arise from any such interaction, dealing, transaction or negotiation.
- Electronic Communications: We may communicate with you by posting notices through the Portals and other means as we determine to be appropriate. You agree that all agreements, notices and other communications that we provide to you electronically or by SMS via mobile phone or other means as determined by us satisfy any legal requirement that such communications be in writing.
- Liability: In connection with your registration and use of the Portals and the supply of products, services and information purchased or obtained through the Portals:
- to the extent permitted by law, all express or implied warranties, representations or statements relating to the Goods which are not contained on the Portals, and the relevant Product Information Sheet / Key Information Sheet are excluded;
- to the extent permitted by law, we and our Affiliates exclude all liability or responsibility for any cost, claim, damage or loss to you or any person whether direct or indirect of any kind, including loss of revenue, loss of profits or any consequential loss in contract, tort, under any statute or otherwise (including negligence) arising out of or in any way related to your use or purchase of the Goods on the Portals or the related Product Information Sheet / Key Information Sheet of the Goods; and
- our total liability to you in connection with your purchase of the Goods on the Portals (including but not limited to any repairing of the Goods and the cost of re-supplying the Goods) shall not in any event exceed the total amount paid by you for the Goods.
- Alteration of Service or Amendments to the Conditions: We reserve the right to make changes to the Portals, these Terms & Conditions and all related policies and notices at any time; any such amendments shall be effective as soon as an amended version is posted on the Portals (unless otherwise specified by us). Your use of the Portals following any such amendments constitutes your agreement to follow and be bound by the terms as amended. You will be subject to these Terms & Conditions and all related policies and notices in force at the time you use or visit the Portals, or when you order Goods on the Portals. You should visit the Portals from time to time to review the current Terms & Conditions of the Portals. If any provision of these Terms & Conditions or related policies or notices is deemed invalid, void, or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions.
- Causes Beyond Our Reasonable Control: We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control.
- Service Account Suspension: We may at any time suspend your Service Account for use of any part or the whole of the Portals for any reason and without prior notice to you, including without limitation where: (a) you have breached or we have reason to believe that you have breached any provision of these Terms & Conditions; or (b) we are required to do so by law, regulatory requirements, court order, Stock Exchange requirements or request of other competent authorities. In the event that your Service Account is suspended pursuant to this Clause, we may suspend your access or use of any other services provided by us or our Affiliates through your Service Account or otherwise and any obligations owed to us under any applicable terms and conditions shall not be affected.
- Assignment: We may transfer, assign, novate and/or sub-contract the whole or any part of the rights and/or obligations in relation to the Portals or contained in these Terms & Conditions to any person and/or entity at any time without your consent. We may also use any of our Affiliates, agents and/or subcontractors to perform any of our responsibilities in relation to the Portals.
- Disputes: In case of any disputes in connection with the Portals and the Goods (including but not limited to these Terms & Conditions), our decision shall be final, conclusive and binding.
- Governing law and Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.
- Miscellaneous: The English version of these Terms & Conditions shall prevail over the Chinese version (if any). References to "we", "us" and "our" are references to HKT Education Limited in relation to the provision of the Portals. References to "Supplier" are references to any third party supplier of Goods from whom you may purchase Goods through the Portals in accordance with these Terms & Conditions.
(b) Portal 1(https://www.hkteducation.com/education_offers/1/):
The eligible purchase quota of each Service Account (as defined in clause 6) per calendar year is listed below. We reserve the right to claim the listed price of the Goods (if any, as indicated on the product page of the eligible item(s)) and the difference between the listed price and the Programme’s special offer if you purchase products exceeding the quota as indicated below. The quota is shared among all education offer programmes on the items below provided by other vendors, including but not limited to Senco, Straight A, Fortress, Broadway, StudioA, Chung Yuen, Sunning and Sunion. If an Authorised Adult place an order for a minor child, that minor's student ID can only be used once for the whole Promotion Period. No repeat orders using the same student ID even across accounts or parents.
(b) Portal 2(https://www.hkteducation.com/education_offers/2/):
The eligible purchase quota of each Service Account (as defined in clause 6) per calendar year is listed below. We reserve the right to claim the listed price of the gifts (if any, as indicated on the product page of the eligible item(s)) and the difference between the listed price and the Programme’s special offer if you purchase products exceeding the below quota. If there is no mention in the categories below, there will be no purchase quota.
Issued by HKT Education Limited
Date: 4 March 2026